Receive chips: How do I get chips?

You can get chips on VIP Mancala in several different ways. Play and win a game. Buy chips from our in-game store. Enjoy the many daily bonu...

What are the leaderboard categories?

In VIP Mancala there are 5 kinds of leaderboards"The Best" leaderboard is specific for each game. To see that leaderboard of the game you wa...

What chat options are available in VIP Mancala?

Public chat- this is the place where all VIP Mancala users who have a VIP subscription can hold discussions. Our team screens the public cha...

Can I use my chips, gems and VIP status in all games?

Yes, your balance is for the platform as a whole. Your chips, gems, and your VIP subscription are applied to, and usable for, every game on ...

Does blocking a player apply to the games in "Play with friends" room?

If you have blocked someone, and they create a game in the "Play with friends" room, you will be able to see that game and to join it. Howev...

Why can't I see the rooms created after I enter the "Play with friends" room?

Once you enter the "Play with friends" room you will see all of the rooms that have been created up until that moment. New games won’t load ...

Why can't I use all phrases during the game?

There are two types of phrases that can be used during a game.Phrases that all users can usePhrases available only to VIP users. If some of ...

Do I lose chips if I leave a game before it's finished?

When you leave a game, you lose the entry fee you paid to play it.

Long turn time: Why is the turn time too long?

Turn time is set to a standаrd when playing in a random online match. If you prefer to play at a faster pace, we suggest you play in the "Pl...

Why are some of the rooms locked?

As you play our games, you will gain experience and level up. Different play modes maintain certain level requirements that must be reached ...

Rate your partner: How can you rate the game of your partner?

On the game end screen, you will be able to rate your partner’s game easily and send him a friend invitation if you want to. Your ratings do...

Can I start a new game with the same players I just played with?

When you see the end screen after the game is over and you want to make a new one with the same players, you should click on the green butto...

How do I know how many experience points I get after each game?

After the end of each game you play, you will see an end screen that tells you exactly how much points you earn. In addition to the points y...

How can I set a minimum level for the players who enter my games?

If you would like to set a minimum level for the games you play, we suggest you make a game in the "Play with friends" room ! You’ll fi...

How to create a private room?

To host a private room follow this steps :Go to the "Play with friends" room.Click on the button "Host a game".Enable the "Private room...

Can I play for free?

"In addition to purchasing, you can increase the number of chips you have by :Winning games. Keep in mind that rooms with higher stakes...

How can I play in a room with a bigger or smaller bet?

Each game has from one to six possible matchmaking rooms in which you can play (Beginners, Advanced, Professionals, Masters, Legends and Sup...

Different rules of the games: Can I host a game with different rules?

If you want to change some of the rules by which a game is played, you can do so by hosting a game in our "Play with friends" room Unlike th...

Why can't I rate after the game?

The rate a player option is only active in games where you play with a partner. If you're playing a game for two or a game where you don't h...

I installed the app on my phone. Can I login with the Facebook profile I use to play?

Open the VIP Mancala app and click on the "Facebook LogIn" button that you will see on the home screen. Sign in using the profile created wi...

Why am I winning fewer chips than I should?

Make sure to check in which room you are playing in, and what the entry fees and rewards are before starting a game. When you start a game, ...

I do not see any chips added to my total balance after buying chips or winning a game!

Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...

How can I invite a friend to play with me?

You can invite your friends to join your game in the Play with friends room.Enter the Play with friends room.Click on "Host a game".Once you...

Play with Friends rooms!

"Play with Friends" is located a the home page of every game. "Play with Friends" is a custom lobby for creating custom rooms with different...

How can I play the slot machine?

You can play the 777 game by selecting the tile from the game lobby. In the slot game, you’ll find different chip betting options. At the bo...