J'ai fait un paiement mais je n'ai pas reçu ce que j'ai acheté!

Si vous avez des questions liées au paiement tout ce que vous devez faire c'est suivre les démarches suivantes:Ouvrez la bouti...

I bought something via ePay/ PayPal but I have not received my purchases yet!

When you encounter a problem with a purchase, please make sure to follow these steps:1. Try restarting the browser you are playing from.2. B...

I bought something via Facebook but I have not received my purchases yet!

When you encounter a problem with a purchase, please make sure to follow these steps:1. Try restarting the application or browser you are pl...

I made a payment via SMS, but I did not get my purchase!

If you made a purchase by SMS and did not receive it, contact us and mention the following details:your in-game usernamethe name of your mob...

I'm not in Bulgaria! How do I make a purchase?

If you are located outside of Bulgaria, you can buy VIP, chips, or diamonds in either ways:If you play on https://belot.bg/play/ :- you ma...

How to buy chips using SMS?

To purchase chips or VIP membership via SMS, please follow the instructions below:Open the in-game storeSelect the item you want to buy and ...

J'essaie d'acheter un produit mais il y a une erreur

Si vous voyez un popup “Transaction inaccomplie; vous avez une ou plusieurs transactions inaccomplies.”, appuyez sur le bouton "Compl&e...

I saw a promotional offer, but I missed it - how can I see it again?

The promotional offers are displayed at random. If you see an offer that you want to take advantage of, do not worry! You will certainly see...

How can I make a purchase through my phone?

To make a purchase through our mobile app, you must:- Enter our in-game store;- Choose the package you want to buy.When you do this, a messa...

How can I pay with PayPal?

PayPal is one of our methods which allows you to make a purchase with a credit card issued by a Bulgarian or a foreign bank quickly. This is...

How do I pay with Facebook?

In order to make a Facebook payment, you have to play from your Facebook profile in the Facebook platform. Click on the in-game storе and ch...

What is a verification payment?

Some of the payment methods need a verification payment as a confirmation for your payment information. This is the first payment you make a...

I can't make a purchase with a card. I see an error during payment process or transaction gets declined

There are a few possible reasons for declined transaction when you pay via card or mobile provider:- insufficient funds on the account- auto...

Comment payer avec la facturation par l'opérateur ?

Vous pouvez payer avec votre compte d'opérateur mobile en l'ajoutant comme mode de paiement dans votre application mobile. Suivez les instru...

Why can't I see banners and offers on the platform?

If you have an application or software that blocks ads activated, it may prevent the use of all functionalities on the platform! You might l...