Payment Questions
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How do I make a purchase through web?
To make an in-game purchase:1. Open our in-game store by clicking on the + button that you see on the top right corner of the screen.2. Then...
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Purchase on Android: How do I make a purchase through my Android phone?
To make a purchase through our mobile device, you must:- Enter our in-game store;- Choose the package you want to buy.When you do this, a me...
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How do I make a purchase through my iPhone?
To make an in-game purchase:1. Open our in-game store by clicking on the + button that you see on the top right corner of the screen.2. Then...
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Facebook purchase: How do I pay with Facebook?
In order to make a Facebook payment, you must play from your Facebook profile in the Facebook platform. To make an in-game purchase:1. Open ...
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How do I make a purchase through my card?
To make an in-game purchase:1. Open our in-game store by clicking on the + button that you see on the top right corner of the screen.2. Then...
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PayPal purchase: How do I pay with PayPal?
To make an in-game purchase:1. Open our in-game store by clicking on the + button that you see on the top right corner of the screen.2. Then...
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Purchase not received: I made a payment but did not get what I paid for!
If you happen to have a purchase issue all you have to do is to follow these steps:1. Open the in-game shop again and tap on the same item. ...
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In-app purchase: I bought something via the Apple / Google , but I did not received my purchases yet!
When you encounter a problem with a purchase, please make sure to follow these steps:Try to disconnect from the game by using the "Logo...
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I bought something via PayPal but I have not received my purchase yet!
When you encounter a problem with a purchase, please make sure to follow these steps:1. Check your email for invoice from the operator of th...
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Facebook purchase not received: I bought something via Facebook but I have not received my purchase yet!
When you encounter a problem with a purchase, please make sure to follow these steps:1. Check your email and you will find an invoice from F...
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I bought something via Xsolla (card) but I have not received my purchase yet!
If you've made a purchase with Xsolla but you didn't receive the item, please check your email for the confirmation receipt that you get fo...
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Verification payment: What is a verification payment?
Some of the payment methods need a verification payment as a confirmation for your payment information. This is the first payment you make a...
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Promo offer for myself: How do I buy a promotional offer for myself
1. Choose a promo package and click on it. 2. You will be automatically redirected to a new screen where you will be able to choose between ...
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Promo offer for another player: How do I buy a promotional offer for another player?
The promotional offers you see cannot be gifted to another user. You can only buy them for your own account.If you want to donate chips/VIP/...
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Promo offer not received: I bought a promotional offer but I didn't receive it.
If you've made a purchase, but you didn't receive the item, please check your email for the confirmation receipt that you get for ...
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Missed promo offer: I saw a promotional offer, but I missed it - how can I see it again?
The promotional offers are displayed at random. If you see an offer that you want to take advantage of, do not worry! You will certainly see...
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How do I pay with carrier billing?
You can pay with your mobile operator account by adding it as a payment method in your mobile app. Follow the instructions below to add your...
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What is a Stamp Card?
The stamp card is a new bonus on the platform. To claim the bonus, the player must collect all 5 stamps. You can find the stamps in the "Sto...
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How does the Stamp work?
With each purchase a stamp is generated on the player's account. The player needs five stamps to claim the bonus. Note: The purchase ...
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How many Stamps do I have to collect to get the bonus?
You have to get 5 Stamps to get the bonus. The first Stamp is a free gift from us.
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After I get the bonus, will another 5 Stamps appear that I have to collect for the bonus?
At the moment you only have one chance to get this bonus.
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