VIP level meaning: What's the use of the VIP level, shown on my profile picture?

The VIP level, which you see on your profile picture is not related to your game experience. This level changes correspondingly to the amoun...

Level up information: When and how do I level up?

The next level is reached based on accumulated experience from played games. Upon reaching a certain number of points, you go to the next le...

Username change: How do I change my username?

To change your username: 1. Open your profile. 2. Then click on the pencil icon on the right.Change your username and click on the "Sav...

Turn off app notifications: How can I stop the notifications on my mobile device?

If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you mus...

Statistics check: Where can I check my statistics?

In your profile you can check your statistics for each game you play - belote,coinche and tarot. It shows your wins, losses and withdrawals....

Card deck: How do I get а card deck?

To get your own card deck, you must: 1. Enter the in-game store. 2. Select the button as shown on the picture bellow. 3. Select the butto...

Table background: How do I get а table background?

To put a different background on your table, you must:1. Enter the in-game store.2. Select the button as shown on the picture bellow.3. Sele...

Account frame: How do I get аn account frame?

To place a new frame on your account, you must:1. Enter the in-game store.2. Select the button as shown on the picture bellow.3. Select the ...

Login methods limit: How many login methods can I add to my account?

You can now add any of the login methods or all at once, regardless of how you have created your account in the begining.

Lost account after logout: I have logged out of my account and can not return! What should I do?

In case you have logged out of your account by accident and you don't know how to return, do not worry! That doesn't mean that you have los...

Wrong account login: How do I know if I logged in with the wrong account?

In case you logged out of your account and came back, but the things you had (level, chips, VIP, cards, etc.) have changed or disappeared, i...

Delete account: How do I delete my account?

If you want your account to be deleted, you need to write to us at privacy@vipbelote.fr from the email with which you have registered in the...

Game stats reset: How can I reset my game statistics?

Open the tab for Statistics in your profile. Next to each game there is a button as shown on the picture bellow.If you click on it, you will...

My rating is blocked.

The only reason your rating does not increase or decrease after a rating is given by a player is because the same player has already rated y...

Gallery limit: Why can't I upload more photos on my account?

Uploading photos to the gallery has a limit of 50 photos. If you get to the limit, you can delete some photos so that you can upload more.

The game started without my control

The game cannot log you into a room without your command.​If you don't lock your phone before putting it in your pocket, you can click on a ...

Profile photo upload: How do I change my profile photo / avatar?

To change your avatar:1. Open your profile.2. Then click on the pencil icon on the right.3. Press the yellow Change your avatar button, uplo...

I have lost/deleted my Facebook account. Can I enter the game now?

If you have added more than one login methods to your account (Google, Twitter or email login method), you will be able to login the game t...

I can't upload profile picture or a photo to my gallery.

If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...

Is it possible to collect multiple bonuses and redeem them all at once?

Yes, you can accumulate multiple bonuses and choose to collect them all at once whenever you prefer.

Close Friends and how can I add my close friends to my list?

Close Friends is a new social option that allows you to mark your favorite friends and add them to the Close Friends list. All you have to d...

What is a Personal note?

Personal notes is a new option with which you can note your opinion about a particular player by creating a note in their profile. In it, yo...

Where can I see my Personal notes?

You can find the "Personal notes" button in the general information about the profile of a given player. It is located next to the button fo...

How many Personal notes can I make?

In the profile of every player, you can write up to 50 notes. Each one of them can be deleted at any time by you.

Does anyone else see my Personal notes?

Your personal notes in the profile of another player are visible only to you.Personal notes are not accessible in any way to the other playe...

Where can I find the items for profile personalisation?

The emojis, phrases, frames, table backgrounds, and xp boosters are located in your profile next to your game history and stats.

How to set a photo uploaded to my gallery for a profile picture?

Open your profile by clicking on your profile picture, which you see in the upper left corner of the screen. Select a photo from your galler...

Utility Items! What is that?

You now have a new section in your profile called 'Utility Items.' You can find it at the top in the bar with various options for your perso...

Where can I find Utility Items?

You can find the "Utility Items" section in your personal profile. When you click on your avatar picture, a window with general informa...

What is Rating Reset?

Rating Reset is a new option that allows you to remove the ratings you have received from other players after a game. You can reset your rat...

Can I get my old rating back after it has been reset?

When you reset your rating, you remove all the ratings, both positive and negative. You cannot choose which rating to remove. The rating res...

How can I reset my rating?

You can reset your rating at any time.You can find the option to reset your rating in your personal profile under the "Useful Items" section...

Who is viewing your profile? How does the "Recently viewed" option work?

The "Recently viewed" option is a new section in your personal profile that lets you see players who have visited your account. Press the "E...

Why can't I view the list in "Recently viewed"?

To view the list and fully utilize the features of the "Recently viewed" option, you need to have an active VIP status. If you do not have V...

Dealer deck option use: What is the main menu option "Dealer deck" used for?

By turning on the option "Dealer Deck", you can play with decks other than the default one not only in the Play with friends, but ...

Notifications: Where can I find my notifications?

You can see your notifications in the drop-down window, which opens when you click on the bell at the top-right corner of the platform. When...

Latest version update: How do I know if my app has been updated to the latest version?

To find out if the VIP Belote app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP B...

Missing VIP: Why am I no longer a VIP?

The VIP status has a period in which it can be used. Each VIP user can check in his profile how much time is left until the end of his VIP....

XP booster use: What is the XP Booster used for?

With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...

Turn off private messages from strangers: How to turn off the private messages from strangers and receive messages only from your friends?

In order to activate the option to receive messages only by users from your friends list, you must do the following:1. Click on the "Se...

New timer for the XP booster: Wе have added a timer to XP booster

A timer has been added to the XP booster, which shows the remaining time until the end of the booster. This timer is visible in the profile ...

Why can't I see banners and offers on the platform?

If you have an application or software that blocks ads activated, it may prevent the use of all functionalities on the platform! You mi...

I can't find the game menu. Where is the main menu?

The game menu is located in the upper left corner of the lobby. There you can find:General settingsYour personal data settingsThe Help secti...