General Questions
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Tournament types: What types of tournaments can I participate in and how?
We have 2 types of Tournaments:1. Regular Tournaments:Quick Tournament (for 8 players)Classic Tournament (for 16 players)The regular tournam...
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Block a player: How to block someone in the game?
To block another player, follow these steps:1. Open other player's profile.2. Select the red button with a block symbol. Then you will ...
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Unblock a player: How do I unblock someone I have already blocked?
To remove a player from your list of blocked users:1. Go to your profile.2. Click on the red button with the blocking symbol.3. Remove the p...
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Blocking limit: Why can't I block any more players?
You can block up to certain number of players. If you want to block more players, you can trade some gems for additional block places(slots)...
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Blocking in the Play with a friend room: Does blocking a player applies to the "Play with friend" room?
If you have blocked someone, and they create a game in the Play with friends room, you will be able to see that game and to join it. However...
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Receive chips: How do I get chips?
You can get chips on VIP Belote in several different ways.1. Buy chips from our in-game store.2. Play and win a game.3. Enjoy the many daily...
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Donate chips/VIP/gems: How can I gift chips /VIP/gems to a friend?
To offer chips, a VIP membership or gems to another player:1. Go to their profile by clicking on their profile picture.2. Click on the "...
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Bonus for a friend: I invited a friend, but I didn't receive bonus chips!
You receive bonus chips for inviting a Facebook friend if:- Your friend is not already registered on VIP Belote- Your friend plays on VIP Be...
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Game rules: Where can I read the game rules?
In the platform we use standard rules, that are described in details within the platform.Click on the three horizontal lines (menu button) a...
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Leaderboards information: What are the leaderboard categories?
There are 5 kinds of leaderboards- "The Best" leaderboard is specific for each game. To see that leaderboard of the game you want...
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What chat options are available in VIP Belote?
Global chat - this is the place where all VIP Belote users who have VIP status can hold discussions. Our team checks the global chat regular...
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Can I use my chips, gems and VIP membership in all games?
Your balance is general for the platform and you can use your chips, gems and VIP in all games.
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What are the gifts for?
If you want to send a gift to another player, keep in mind that the animated gifts have only visual value. They do not add up to the player'...
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Locked topics: I can't write in some of the topics in the global chat. Why?
Admin topics can be locked. You can recognize a locked topic by the text written in a brighter font in the message entry box:Such topics are...
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Tournament prizes: I won a special tournament, but I didn't receive my reward. Why?
The prizes from the special tournaments are distributed within 48 hours after the tournament's end. We need this time to make a verific...
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Users visible on the lobby: Which users show up on the list with online users at the bottom part of the lobby?
The users that appear on this list meet the following criteria: they have VIP status, profile photo, are online, and have reached 5th level....
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Notifications: Where can I find my notifications?
You can see your notifications in the drop-down window, which opens when you click on the bell at the top-right corner of the platform. When...
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Gems use: What can I use the gems for?
There are two in-game currencies - chips and gems.You can use the gems to get customization items from the in-game store.You can access the ...
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Promo code redeem: How to redeem my promo code?
To redeem your promo code:1. Open the in-game store and click on the "Percentage Card" button. 2. This will lead you to the Promo ...
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Custom rooms visibility: Why can't I see the rooms created after I enter the "Play with friends" Room?
Once you enter the Play with friends room you will see all of the rooms that have been created up until that moment. New games won’t load au...
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Latest version update: How do I know if my app has been updated to the latest version?
To find out if the VIP Belote app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP B...
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Missing VIP: Why am I no longer a VIP?
The VIP status has a period in which it can be used. Each VIP user can check in his profile how much time is left until the end of his VIP....
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Locked in-game phrases: Why can't I use all phrases during the game?
There are two types of phrases that can be used during a game. - Phrases that all users can use - Phrases available only to VIP users. If...
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Quick and Classic tournaments prizes: How are the prizes from the Quick or Classic Tournament distributed among the winners?
In both tournaments, the teams who tank on first and second place receive a prize.In the Quick Tournament, the winners of the final round (1...
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XP booster use: What is the XP Booster used for?
With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...
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Global chat settings: Why can't I write in global chat topics?
There are four cases in which you cannot write in the global chat:1. You don't have a VIP.Only users with VIP status can write in the g...
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Moderator rights: What is a moderator and what rights does he have?
A moderator is any user who has created a topic in the general chat. He has the following rights:- Can delete the messages of the participan...
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Kick off a user: How do I kick a user off my topic?
This can be done from the" Block "button, which is visible under each message in the global chat. This button is visible only by t...
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How can I upload a photo in the chat?
You can send a photo in a chat by pressing the button as shown:This will give you the option to choose from the photos you have on your comp...
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Bonus video: I cannot watch a bonus video. How many times can I watch bonus videos?
The bonus for watching a video is only available on our app! The bonus box cannot be released if:- you have not updated our application;- ha...
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Cannot invite friends: I cannot invite a user to be friends
The two reasons why you can't add a user to your friends list are:- you are not a VIP user, only VIPs have this possibility.- you are blocke...
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Get a promo code: How do we get promo codes?
There are several ways to get a promotional code:1. If you win a tournament for which the advertised prizes are promotional codes;2. You wil...
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Ads blocking cards: I can't see my cards because of ads. What should I do?
This happens in very rare cases and is a purely technical problem that may be due to wrong data.If it happens to you, just rotate the screen...
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Turn off private messages from strangers: How to turn off the private messages from strangers and receive messages only from your friends?
In order to activate the option to receive messages only by users from your friends list, you must do the following:1. Click on the "Se...
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Another player send me a gift. How to activate it and use it?
Gifts are animated images and they are designed for fun only ( just like the emojis). They do not grant you any chips and you do not have th...
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How do I re-evaluate my teammate?
When you see the end game screen and you should click in the middle.In addition there is a list of players last played with and you can choo...
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I cannot add a photo to my gallery
First of all please make sure that when you upload your photo, then you press the "Save changes" button. If that doesn't work, check if you...
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Knockout eliminations: New section in the tournament lobby
This option allows the players to compete with other players and multiply the entry bet if they manage to win consecutively in the three rou...
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Daily missions: The new daily missions give you the opportunity to earn extra chips
There are 3 daily missions and they are visible next to your avatar in the upper left corner of the screen. They are valid for 24 hours only...
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Like topics in the global chat
All users who have access to the global chat will be able to like the topics there. This only applies to the visible first post in the topic...
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Voice messages: sending voice messages during the games.
You will now be able to send voice messages during the games. This option will be available only for the mobile application of the game and ...
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New timer for the XP booster: Wе have added a timer to XP booster
A timer has been added to the XP booster, which shows the remaining time until the end of the booster. This timer is visible in the profile ...
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How to send a gift?
You can send gifts:1. By clicking the player's profile and then clicking on the "gift" button2. During a game by clicking on the "gift" butt...
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How to remove the ads from the game?
The ads you see help us bring you more free content. We have also provided the ability to remove ads while having active VIP status. You can...
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Clear cache: What is cache? How can I clear the cache of my browser?
What is cache?When you visit sites on the internet, your cache stores the files downloaded from these sites. If you return to the site later...
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What happens if I quit the game?
If you quit a game voluntarily, you lose points from your rating for the leaderboard as well as the entry fee for the game itself.
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Why do I lose points after leaving a game?
In order to be as fair as possible for everyone, when voluntarily leaving a game, points are deducted from the player's personal rating for ...
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Why can't I see banners and offers on the platform?
If you have an application or software that blocks ads activated, it may prevent the use of all functionalities on the platform! You mi...
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If I finish a Weekly Mission early, will I get a new one?
You have a set number of Weekly Missions. If you complete your Weekly Mission early, a new mission will not appear in its place. Weekly Miss...
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When do I receive a reward from a Weekly Mission?
You receive the reward for a successfully completed Weekly Mission as soon as it is finished.IMPORTANT! Don’t forget to click the 'claim' bu...
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During what period are Weekly Missions active?
All Weekly Missions are active from Monday to Sunday of the current week. They are refreshed on Monday at the start of the new week. If you ...
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Where can I find Weekly Missions?
You can find Weekly Missions by clicking the calendar button at the top left of the platform’s homepage. You’ll first see Daily Missions, an...
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How do Weekly Missions work?
Weekly Missions are challenges you can complete within 7 days to earn an additional bonus! They work on the same principle as Daily Missions...
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How do I claim my "Calendar" bonus?
For each day of the calendar's active period, you will have a unique bonus that you can claim by clicking the"Claim" button at the bottom of...
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Why can't I see the Calendar bonus?
The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! If your account is older and you have played...
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Where can I find a "Calendar" bonus?
The "Calendar Bonus" is a new type of reward accessible only to newly registered players! It is visible in the "Bonuses" section under the "...
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What is the "Calendar" bonus?
The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! It can be found in the "Bonuses" section und...
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How to play slots?
Test your luck in slot games! You can do this during gameplay from the button in the upper right corner of the game or by opening the option...
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Where is the search engine?
To find the search option, go to the very bottom of the lobby and click on the Show more button.
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I can't find the game menu. Where is the main menu?
The game menu is located in the upper left corner of the lobby. There you can find:General settingsYour personal data settingsThe Help secti...
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How to find the news at VIP Belote, as well as the latest articles in the game's blog?
Go to the main menu of the game and click on Blog. You will see all the news, as well as articles in our blog, which will introduce you to t...
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What types of advertisements are there in the game?
In the game, you can encounter several types of advertisements. They are divided into the following categories:Interstitial Ads - These are ...
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