Balance Questions
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The reward is less than announced: Why am I winning less than I should?
Make sure to check in which room you are playing and what are the entry fees and rewards before starting a game.When you start a game, the e...
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Daily bonus: How can I take my daily bonus?
If you want to take your daily bonus you must:1. Open the side menu.2. Click on the button "Bonuses".or1. Click on the bag with ch...
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Bonus not received: I haven't received my bonus chips
The bonus chips are automatically added to your account. Sometimes it takes a few minutes to transfer them. We recommend that you refresh th...
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Missing game prize: I do not see any chips added to my total balance after buying chips or winning a game!
Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...
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Bonus distribution
Bonuses are distributed according to a random algorithm. The game offers plenty of opportunities to generate between 500 and 1000 free chips...
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