Hi, how can we help you?

NEW Relationships status option! How does it work and where can I find it?

What is "Balance +"?

How does the "Balance +" Subscription work?

What is Ranked Games?

Where can I find the game rules for ranked games?

Where can I find the game rules for ranked games?

VIP Belote Beginners’ Guide

What are Skippies?

Why do I need Skippies?

How can I use Skippies?

How to create a club?

What is the difference between a fighting and a social club?

If we have left a club, can we rejoin it?

What are the Achievements?

What type of Achievements do we have?

I am an old user, what is my benefit from achievements?

Daily bonus: How can I take my daily bonus?

Bonus not received: I haven't received my bonus chips

Bonus distribution

Cursing and inappropriate content: Someone is cursing and is posting explicit content!

Terms and Conditions violations: I think someone is violating Terms and Conditions. What should I do?

Report a player: How can I report a player?

Game penalties for leaving: Do I lose chips if I leave a game in progress?

Long turn time: Turn time is too long/short

Invite a friend to a game: How to invite a friend to play a game?

VIP level meaning: What's the use of the VIP level, shown on my profile picture?

Level up information: When and how do I level up?

Username change: How do I change my username?

Registration benefits: Why should I register with the site?

Guest login: How do I log in as a guest?

Missing guest account: I entered as a guest on my mobile device, but now my account is missing.

Ads blocking cards: I can't see my cards because of ads. What should I do?

Clear cache: What is cache? How can I clear the cache of my browser?

Slow gameplay: The game is too slow. Is there a way to improve performances?

Tournament prize not received: I played one game in a special tournament but I didn't receive the prize announced in the tournament information

Tournament types: What types of tournaments can I participate in and how?

Tournament prizes: I won a special tournament, but I didn't receive my reward. Why?

Why is it better to have VIP than "NO Ads"?

How to downgrade my subscription?

How to cancel my subscription?

How do I make a purchase through web?

Purchase on Android: How do I make a purchase through my Android phone?

How do I make a purchase through my iPhone?

What is Donation Inventory?

Where can I find the donation packs?

How do I make a gift from my donation pack inventory?

What is Happy Hour at VIP Belote?

How does Happy Hour work?

When does Happy Hour take place?