I am not getting my rewards for winning a game.

When playing any session you should know how much chips will be added to your balance and how much will be deducted when losing.For example ...

Why am I winning less than I should?

Make sure to check in which room you are playing and what are the entry fees and rewards before starting a game.When you start a game, the e...

I do not see any chips added to my total balance after buying chips or winning a game!

Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...

How can I take my daily bonus?

If you want to take your daily bonus you must:1. Open the Daily bonus section in the lobbyor1. Click on the bag with chips, which is placed ...

Available bonus types: What type of bonuses are available?

Daily BonusThe daily bonus consists of 5,000 chips. If you take the bonus consequently for seven days, the chips will increase each time wit...

What is the Level Up bonus?

The Level Up Bonus is a bonus that you can claim when you level up. The bonus can consist of free chips or gems.  Until now, this bonus...

Where can I see the bonus I received?

You can find the level-up bonus in the "bonus" section under the "levels" tab. In addition to this, you can also see the rewards waiting for...

What is the "Calendar" bonus?

The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! It can be found in the "Bonuses" section und...

Where can I find a "Calendar" bonus?

The "Calendar Bonus" is a new type of reward accessible only to newly registered players! It is visible in the "Bonuses" section under the "...

Why can't I see the Calendar bonus?

The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! If your account is older and you have played...

How do I claim my "Calendar" bonus?

For each day of the calendar's active period, you will have a unique bonus that you can claim by clicking the"Claim" button at the bottom of...