How do I know if my app has been updated to the latest version?

To find out if the VIP Spades app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP Spades...

Why can't I see banners and offers on the platform?

If you have an application or software that blocks ads activated, it may prevent the use of all functionalities on the platform! You mi...

The game is too slow. Is there a way to improve performances?

From the main menu, open Settings.Change the Low quality graphics and Software Rendering settings and try again.

Game interruptions and lost chips: The game stopped working and I lost my chips. Is there a way to get them back?

When the game is interrupted due to a technical problem on our end, your chips are automatically refunded and you should receive a system me...

The game stopped and I couldn't finish it! What happens to my bet?

If you have server or other technical issues on our part, you will receive a message informing you of them. Once the cause has been removed,...

Technical issue: I have a technical issue.

The following list of instructions should solve the issue, no matter its origin. Please note, it is strongly recommended that you attach an ...