General Questions
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Tournament types: What types of tournaments can I participate in and how?
We have 2 types of Tournaments:1. Regular Tournaments:- Quick Tournament (for 8 players)- Classic Tournament (for 16 players)Regular tournam...
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How can I play in regular tournament?
To open the tournament lobby, click “Tournaments” from the home screen.Click to choose the type of tournament you want to play. When all pla...
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What are the rules of the regular tournaments?
There are two regulars tournaments in VIP Spades:- “Classic Tournament” consisting of 16 players in 3 tournament rounds;- “Quick Tournament”...
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How are the prizes from the Quick or Classic Tournament distributed among the winners?
In both tournaments, the teams who tank on first and second place receive a prize.In the Quick Tournament, the winners of the final round (1...
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I won a classic/ quick tournament, but I didn't receive my reward. Why?
If you have won classic or a quick tournament, don't quit the tournament before making sure that the winning is added to your balance. If yo...
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I won a special tournament, but I didn't receive my reward. Why?
The prizes from the special tournaments are distributed within 48 hours after the tournament's end. We need this time to make a verification...
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How to block someone in the game?
To block another player, follow these steps:1. Open other player's profiles.2. Select the red button with a block symbol. Then you will see ...
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Unblock a player: How do I unblock someone I have already blocked?
To remove a player from your list of blocked users, go to your profile.Click on the red button with the blocking symbol.Remove the person by...
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Receive chips: How do I get chips?
You can get chips on VIP Spades in several different ways.Buy chips from our in-game store.Play and win a game.Enjoy the many daily bonuses....
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Donate chips/VIP/gems: How do I give chips / VIP / gems to a friend?
To offer chips, a VIP membership or gems to another player,Go to their profile by clicking on their profile picture.Click on the "Donate chi...
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I invited a Facebook friend, but I didn't receive any reward!
You receive bonus chips for inviting a Facebook friend if:- Your friend is not already registered on VIP Spades- Your friend plays on VIP Sp...
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Games rules: Where can I read the game rules?
In VIP Spades we use standard tournament rules, that are described in detail:- on our website: https://vipspades.com/rules/- within the plat...
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What are the leaderboard categories?
In VIP Spades there are 5 kinds of leaderboards- "The Best" leaderboard is specific for each game. To see that leaderboard of the game you w...
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Why can't I block any more players?
You can block up to certain number of players. If you want to block more players, you can trade some gems for additional block places(slots)...
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Does blocking a player applies to the Play with friends room?
If you have blocked someone, and they create a game in the Play with friends room, you will be able to see that game and to join it. However...
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What chat options are available in VIP Spades?
Public chat - this is the place where all VIP Spades users who have VIP status can hold discussions. Our team checks the public chat regular...
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Can I use my chips, gems and VIP status in all games?
Your balance is general for the platform and you can use your chips, gems and VIP in all games.
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What are the gifts for?
If you want to send a gift to a another player, keep in mind that the animated gifts have only visual value. They do not add up to the playe...
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I can't write in some of the topics in the global chat. Why?
Admin topics can be locked. You can recognize a locked topic by the text written in a brighter font in the message entry box:"This topic is ...
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Which users show up on the list with online users at the bottom part of the lobby?
The users that appear on this list meet the following criteria: they have VIP status, profile photo, online, and 5th level.When you click on...
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What type of rooms does each game offer?
In the Spades Pairs lobby you will find rooms for:Beginners;Advanced / requires level 5 /;Professionals / requires level 10 /;Masters / requ...
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Where can I find my notifications?
You can see your notifications in the drop-down window, which opens when you click on the bell at the top-right corner of the platform. When...
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Gems use: What can I use the gems for?
There are two in-game currencies - chips and gems. You can use the gems to get customization items from the in-game store. The sto...
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How to redeem my promo code?
To redeem your promo code:Open the in-game store and click on the promotional codes' icon.Enter your code and click on "Redeem" to...
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Why can't I see the rooms which are created after I enter the Play with friends room?
Once you enter the Play with friends room you will see all of the rooms that have been created up until that moment. New games won’t load au...
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XP booster: What is the XP Booster used for?
With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...
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How do I know if my app has been updated to the latest version?
To find out if the VIP Spades app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP Spades...
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Why am I no longer a VIP?
Each newly registered user in VIP Spades receives one week of free VIP status. The VIP status has a period in which it can be used. Each V...
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Why can't I use all phrases during the game?
There are two types of phrases that can be used during a game. - Phrases that all users can use - Phrases available only to VIP users. If...
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Why can't I write in global chat topics?
There are four cases in which you cannot write in the global chat:1. You don't have a VIP.Only users with VIP status can write in the global...
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What is a moderator and what rights does he have?
A moderator is any user who has created a topic in the general chat. He has the following rights:- Can delete the messages of the participan...
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How do I kick a user off my topic?
This can be done from the" Block "button, which is visible under each message in the global chat. This button is visible only by t...
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How can I upload a photo in the chat?
You can send a photo in a chat by pressing the button as shown:This will give you the option to choose from the photos you have on your comp...
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How to remove the ads from the game?
The ads you see help us bring you more free content. We have also provided the ability to remove ads while having active VIP status. You can...
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What is cache? How can I clear the cache of my browser?
What is cache?When you visit sites on the internet, your cache stores the files downloaded from these sites. If you return to the site later...
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I can't upload profile picture or a photo to my gallery.
If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...
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How can I mark а friend as a Close Friend?
To do that:1. Go to your profile and click on the green button with "Friends Icon".2. This way you will open your friend list. Find the one ...
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What happens when I mark someone as Close Friends?
When you mark a user as Close Friend you will get notifications to your mobile device every time he logs into VIP Spades if you are not in t...
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How can I pin a conversation at the top of the private chat?
To mark that a conversation with a certain user is important to you and you want to pin it at the top, click the three dots that appear unde...
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How can I mute a user in the private chat?
If you do not want to block a user, but you do not want to read the private messages they send you, you can use the option to mute their pri...
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I can't find the game menu. Where is the main menu?
The game menu is located in the upper left corner of the lobby. There you can find:General settingsYour personal data settingsThe Help secti...
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What is the piggy bank?
FOR each entry fee you enter the game with, we ADD ADDITIONAL CHIPS, which we put into your piggy bank. When the piggy bank is full, you can...
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How to break the piggy bank?
To break the piggy bank, you must have reached the required number of chips, visible in the bar under the piglet. Once this happe...
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Where is the search engine?
To find the search option, go to the very bottom of the lobby and click on the Show more button.
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Stockholm17 deck
To buy the amazing Stockholm17 deck and play with unique style, all you have to do is:1. Log in to VIP Spades;2. Open your profile in the up...
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What happens if I quit the game?
If you quit a game voluntarily, you lose points from your rating for the leaderboard as well as the entry fee for the game itself.
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Why do I lose points after leaving a game?
In order to be as fair as possible for everyone, when voluntarily leaving a game, points are deducted from the player's personal rating for ...
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What is a Personal note?
Personal note is a new option with which you can note your opinion about a particular player by creating a note in their profile. In it, you...
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Where can I see my Personal notes?
You can find the "Personal notes" button in the general information about the profile of a given player. It is located next to the button fo...
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How many Personal notes can I make?
In the profile of every player, you can write up to 50 notes. Each one of them can be deleted at any time by you.
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Does anyone else see my Personal notes?
Your personal notes in the profile of another player are visible only to you.Personal notes are not accessible in any way to the other playe...
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Why can't I see banners and offers on the platform?
If you have an application or software that blocks ads activated, it may prevent the use of all functionalities on the platform! You mi...
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