Someone is cursing and is posting explicit content!

If you notice profanity, rude or offensive language, you may report this to us by using the "report flag button", which is located in the bo...

I think someone is violating Terms and Conditions. What should I do?

We are taking any breaches of our Terms of Service and code of conduct very seriously.We will do our best to investigate such cases and take...

Report a player: How can I report a player?

If you want to report a player you can do it by opening his profile. Then you must hit the report flag. A new window will open where you ...

Why am I muted?

We do not impose sanctions without a reason. Any penalty in the game is due to a violation of our rules. We ask for your understanding in o...

Why my access to the platform is blocked?

We do not impose sanctions without a reason. Any penalty in the game is due to a violation of our rules. We ask for your understanding in o...

Friend Requests

The 'Friend Requests' tab is a new feature that allows you to easily see who has sent you a friend request. You can find this tab in the sam...

How to block someone in the game?

To block another player, follow these steps:1. Open other player's profiles.2. Select the red button with a block symbol. Then you will see ...

Unblock a player: How do I unblock someone I have already blocked?

To remove a player from your list of blocked users, go to your profile.Click on the red button with the blocking symbol.Remove the person by...

Why can't I block any more players?

You can block up to certain number of players. If you want to block more players, you can trade some gems for additional block places(slots)...

Does blocking a player applies to the Play with friends room?

If you have blocked someone, and they create a game in the Play with friends room, you will be able to see that game and to join it. However...

What chat options are available in VIP Spades?

Public chat - this is the place where all VIP Spades users who have VIP status can hold discussions. Our team checks the public chat regular...

I can't write in some of the topics in the global chat. Why?

Admin topics can be locked. You can recognize a locked topic by the text written in a brighter font in the message entry box:"This topic is ...

Which users show up on the list with online users at the bottom part of the lobby?

The users that appear on this list meet the following criteria: they have VIP status, profile photo, online, and 5th level.When you click on...

Why am I no longer a VIP?

Each newly registered user in VIP Spades receives one week of free VIP status. The VIP status has a period in which it can be used. Each V...

Why can't I write in global chat topics?

There are four cases in which you cannot write in the global chat:1. You don't have a VIP.Only users with VIP status can write in the global...

What is a moderator and what rights does he have?

A moderator is any user who has created a topic in the general chat. He has the following rights:- Can delete the messages of the participan...

How do I kick a user off my topic?

This can be done from the" Block "button, which is visible under each message in the global chat. This button is visible only by t...

How can I upload a photo in the chat?

You can send a photo in a chat by pressing the button as shown:This will give you the option to choose from the photos you have on your comp...

How can I mark а friend as a Close Friend?

To do that:1. Go to your profile and click on the green button with "Friends Icon".2. This way you will open your friend list. Find the one ...

What happens when I mark someone as Close Friends?

When you mark a user as Close Friend you will get notifications to your mobile device every time he logs into VIP Spades if you are not in t...

How can I pin a conversation at the top of the private chat?

To mark that a conversation with a certain user is important to you and you want to pin it at the top, click the three dots that appear unde...

How can I mute a user in the private chat?

If you do not want to block a user, but you do not want to read the private messages they send you, you can use the option to mute their pri...

Where is the search engine?

To find the search option, go to the very bottom of the lobby and click on the Show more button.

How do I filter the games in the Play with friends room in order to see only games with my friends?

To see only the games in which your friends participate, press the filter button, which is located in the upper right corner of the screen w...

How do I know if my friends are currently playing and which game are they playing?

Open your friends list by clicking the green button on the bottom of your personal profile. This will open your friends list. At the top of ...