Account Questions
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What are the benefits of becoming VIP and what can I do as a non-VIP user?
The privileges for all users are:Play in our tournamentsReply to private messagesPlay with friendsDaily chipsLiking profiles and picturesThe...
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How to become VIP?
You can become VIP in several ways: By purchasing a VIP membership in the in-game store.By redeeming a promo code.By winning a tournament wh...
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How to change my username?
To change your username: 1. Open your profile by clicking on your profile picture. 2. Once on your profile page, click on the pencil icon.Ch...
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What's the use of the VIP level, shown on my profile picture?
The VIP level, which you see on your profile picture is not related to your game experience. This level changes correspondingly to the amoun...
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How can I stop the notifications?
If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you must:1 ....
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When and how do I level up?
The next level is reached based on accumulated experience from played games. Upon reaching a certain number of points, you go to the next le...
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Where can I check my statistics?
In your profile you can check your statistics for each game you play - solo or pairs. It shows your wins, losses and withdrawals.You have to...
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How do I get а card deck?
To get your own card deck, you must: 1. Open your profile. 2. Select the button with cards. 3. Select the button on which the cards are dr...
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How do I get а table background?
To put a different background on your table, you must:1. Open your VIP Spades profile.2. Select the tab with global items.3. Select the butt...
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How do I get а profile frame?
To place a new frame on your account, you must:1. Open your VIP Spades profile2. Select the button as shown on the picture bellow.3. Select ...
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How can I reset my game statistics?
Open the tab for Statistics in your profile. Next to each game there is a button as shown on the picture bellow.If you click on it, you will...
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I have logged out of my account and can not return! What should I do?
In case you have logged out of your account by accident and you don't know how to return, do not worry! That doesn't mean that you have los...
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How do I know if I logged in with the wrong account?
In case you logged out of your account and came back, but the things you had (level, chips, VIP, cards, etc.) have changed or disappeared, i...
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How do I delete my account?
If you want your account to be deleted, you need to write to us at privacy@vipspades.com from the email with which you have registered in th...
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Game Penalties
Account PenaltiesMultiaccounting is forbidden and if we find that a player has more than one account, we will permanently ban all but the hi...
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Lost Facebook account: I have lost/deleted my Facebook account. Can I enter the game now?
If you have added more than one login methods to your account (Google, Twitter or email login method), you will be able to login the game t...
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Add login method: How to add a login method to my account?
To add a new login method, open your profile and click on the yellow synchronisation button that you see on the bottom of the window.Then fo...
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How to set a photo uploaded to my gallery for a profile picture?
Open your profile by clicking on your profile picture, which you see in the upper left corner of the screen. Select a photo from your galler...
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Where can I find the items for profile personalisation?
The emojis, phrases, frames, table backgrounds, and xp boosters are located in your profile next to your game history and stats.
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