Hi, how can we help you?

What is "Balance +"?

How does the "Balance +" Subscription work?

How to get a "Balance +" Subscription?

What is Ranked Games?

How can I join Ranked Games, and when are the active sessions?

Where can I find the game rules for ranked games?

VIP Spades Beginners’ Guide

Gems use: What can I use the gems for?

What are Skippies?

Why do I need Skippies?

How to create a club?

What is the difference between a fighting and a social club?

If we have left a club, can we rejoin it?

What are the Achievements?

What type of Achievements do we have?

I am an old user, what is my benefit from achievements?

I am not getting my rewards for winning a game.

How can I take my daily bonus?

Available bonus types: What type of bonuses are available?

Someone is cursing and is posting explicit content!

I think someone is violating Terms and Conditions. What should I do?

Report a player: How can I report a player?

Do I lose chips if I leave a game before it's finished?

How can I invite a friend to play with me in a custom room?

Turn time is too long.

How to change my username?

What's the use of the VIP level, shown on my profile picture?

How can I stop the notifications?

How do I log in as a guest?

Why should I register with the site?

I forgot my password! How do I recover it?

How do I know if my app has been updated to the latest version?

Why can't I see banners and offers on the platform?

The game is too slow. Is there a way to improve performances?

Tournament types: What types of tournaments can I participate in and how?

How can I play in regular tournament?

What are the rules of the regular tournaments?

Why is it better to have VIP than "NO Ads"?

What is "NO Ads"?

How to upgrade my subscription?

I made a purchase but did not get what I paid for!

I bought something via the Apple App Store / Google Play but I have not received my purchases yet!

I bought something via PayPal but I have not received my purchase yet!

What is Donation Inventory?

Where can I find the donation packs?

How do I make a gift from my donation pack inventory?

What is Happy Hour at VIP Spades?

How does Happy Hour work?

When does Happy Hour take place?