Hi, how can we help you?

What is the Training Room?

Does playing in the Training Room affect my profile?

How can I access the Training Room?

What is Ranked Games?

How can I join Ranked Games, and when are the active sessions?

Where can I find the game rules for ranked games?

I made a purchase but did not get what I paid for!

I bought something via the Apple App Store / Google Play but I have not received my purchases yet!

I bought something via PayPal but I have not received my purchase yet!

Tournament types: What types of tournaments can I participate in and how?

How can I play in regular tournament?

What are the rules of the regular tournaments?

What are the benefits of becoming VIP and what can I do as a non-VIP user?

How to become VIP?

How to change my username?

Why is it better to have VIP than "NO Ads"?

What is "NO Ads"?

How to upgrade my subscription?

Do I lose chips if I leave a game before it's finished?

The game is too slow. Is there a way to improve performances?

Game interruptions and lost chips: The game stopped working and I lost my chips. Is there a way to get them back?

How to create a club?

What is the difference between a fighting and a social club?

If we have left a club, can we rejoin it?

How do I log in as a guest?

Why should I register with the site?

I forgot my password! How do I recover it?

I am not getting my rewards for winning a game.

Why am I winning less than I should?

I do not see any chips added to my total balance after buying chips or winning a game!

Someone is cursing and is posting explicit content!

I think someone is violating Terms and Conditions. What should I do?

Report a player: How can I report a player?

What is Happy Hour at VIP Spades?

How does Happy Hour work?

When does Happy Hour take place?

What are the Achievements?

What type of Achievements do we have?

I am an old user, what is my benefit from achievements?

What is Donation Inventory?

Where can I find the donation packs?

How do I make a gift from my donation pack inventory?