Balance Questions
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Why am I winning less than I should?
Make sure you check in which room you are playing and what are the entry fees and rewards before starting a game.When you start a game, the ...
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I do not see any chips added to my total balance after buying chips or winning a game!
Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...
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How can I take my daily bonus?
If you want to take your daily bonus you must:1. Open the side menu.2. Click on the button "Free rewards.or1. Click on the bag with chi...
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What is the "Calendar" bonus?
The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! It can be found in the ""Bonuses"" section u...
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Why can't I see the Calendar bonus?
The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! If your account is older and you have played...
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How do I claim my "Calendar" bonus?
For each day of the calendar's active period, you will have a unique bonus that you can claim by clicking the "Claim" button at the bottom o...
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How to break the piggy bank?
To break the piggy bank, you must have reached the required number of chips, visible in the bar under the piglet. Once this happe...
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What is a Stamp Card?
The stamp card is a new bonus on the platform. To claim the bonus, the player must collect all 5 stamps. You can find the stamps in the "Sto...
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How does the Stamp work?
With each purchase a stamp is generated on the player's account. The player needs five stamps to claim the bonus.Note: The purchase am...
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How many Stamps do I have to collect to get the bonus?
You have to get 5 Stamps to get the bonus. The first Stamp is a free gift from us.
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How much time do I have to collect these 5 Stamps?
You have а time limit to make the purchases and collect the bonus. Please check the timer at the top of the Stamp menu, so you don't miss ge...
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After I get the bonus, will another 5 Stamps appear that I have to collect for the bonus?
At the moment you only have one chance to get this bonus.
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What is the Level Up bonus?
This is a bonus you get when you level up in the game. After passing a certain level you get bonus chips and/or diamonds.Until now, this bon...
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Where can I see the bonus I received?
Until now, this bonus was not visible and was automatically added to your total balance. Now, upon raising a certain level, you will see you...
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Can the bonus expire if I don't collect it immediately?
If you didn't claim the Bonus immediately after leveling up, your reward is not lost! The button will be active until you press it and colle...
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Is it possible to collect multiple bonuses and redeem them all at once?
Yes, in case you have several uploaded levels for which you have not claimed your bonus, then your system saves them and they remain active ...
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Where can I find a "Calendar" bonus?
The "Calendar Bonus" is a new type of reward accessible only to newly registered players! It is visible in the "Bonuses" section under the "...