Payment Questions
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I bought something via the Apple App Store / Google Play but I have not received my purchases yet!
When you encounter a problem with a purchase, please make sure to follow these steps:Try to disconnect from the game by using the "Logo...
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I bought something via ePay/ PayPal but I have not received my purchases yet!
When you encounter a problem with a purchase, please make sure to follow these steps:Check your email and you will find an invoice from the ...
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I bought something via Facebook but I have not received my purchases yet!
When you encounter a problem with a purchase, please make sure to follow these steps: Check your email and you will find an invoice fro...
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I made a payment via SMS, but I did not get my purchase!
If you made a purchase by SMS and did not receive it, contact us and mention the following details:your in-game usernamethe name of your mob...
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I'm not in Bulgaria! How do I make a purchase?
If you are located outside of Bulgaria, you can buy VIP, chips, or diamonds in either ways:If you play on https://belot.bg/play/ :- you ma...
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How to buy chips using SMS?
To purchase chips or VIP membership via SMS, please follow the instructions below:Open the in-game storeSelect the item you want to buy and ...
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I am trying to purchase an item but there's an error.
If you see a popup “Unfinished transaction; you have one or more unfinished transaction.”, tap on button "Complete" to claim your ...
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I saw a promotional offer, but I missed it - how can I see it again?
The promotional offers are displayed at random. If you see an offer that you want to take advantage of, do not worry! You will certainly see...
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How can I make a purchase through my phone?
To make a purchase through our mobile app, you must:- Enter our in-game store;- Choose the package you want to buy.When you do this, a messa...
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How can I pay with PayPal?
PayPal is one of our methods which allows you to make a purchase with a credit card issued by a Bulgarian or a foreign bank quickly. This is...
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How do I pay with Facebook?
In order to make a Facebook payment, you have to play from your Facebook profile in the Facebook platform. Click on the in-game storе and ch...
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What is a verification payment?
Some of the payment methods need a verification payment as a confirmation for your payment information. This is the first payment you make a...
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I can't make a purchase with a card. I see an error during payment process or transaction gets declined
There are a few possible reasons for declined transaction when you pay via card or mobile provider:- insufficient funds on the account- auto...
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How do I pay with carrier billing?
You can pay with your mobile operator account by adding it as a payment method in your mobile app. Follow the instructions below to add your...
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