Account Questions
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What are the benefits of the VIP subscription?
Your VIP membership offers you the following benefits:You distinguish yourself from other players with a special frame and a VIP logo around...
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How to become VIP?
You can become VIP in several ways: By purchasing a VIP membership in the in-game store.By leveling up.When you level up, you get prizes rew...
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How to change my username?
To change your username:Open your profile by clicking on your profile picture.Once on your profile page, click on the pencil icon.Change you...
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What's the use of the VIP level, shown on my profile picture?
Нивото VIP, което виждаш в профила си, не е свързано с опита ти в платформата. То се променя спрямо броя чипове, които притежаваш. Когато им...
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How can I stop the notifications?
If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you must:Ope...
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When and how do I level up?
The next level is reached based on accumulated experience from played games. Upon reaching a certain number of points, you go to the next le...
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How do I get а card deck?
To get your own card deck, you must: 1. Enter the BelotBG store 2. Select the button as shown on the picture bellow. 3. Select the butto...
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How do I get а table background?
To put a different background on your table, you must:1. Enter the BelotBG store2. Select the button as shown on the picture bellow.3. Selec...
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How do I get аn account frame?
To place a new frame on your account, you must:1. Enter the BelotBG store2. Select the button as shown on the picture bellow.3. Select the b...
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How many platforms can I link to my account?
We've removed the limit on the number of platforms that you can link to your account. You can now add any of the options or all at once, reg...
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How can I reset my game statistics?
Open the tab for Statistics in your profile. Next to each game there is a button as shown on the picture bellow.If you click on it, you will...
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Where can I check my statistics?
In your profile you can check your statistics for each game you play - belote, backgammon,blato or santase. It shows your wins, losses and w...
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How do I know if I logged in with the wrong account?
In case you logged out of your account and came back, but the things you had (level, chips, VIP, cards, etc.) have changed or disappeared, i...
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How do I delete my account?
If you want your account to be deleted, you need to write to us at privacy@belot.bg from the email with which you have registered in the gam...
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How to customize your account from the Settings section in the main menu of the game?
Open the main menu and click on the Settings section. Then, you'll see the various options you can customize:- language and country - you ca...
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I have lost/deleted my Facebook account. Can I enter the game now?
If you have added more than one login methods to your account (Google, Twitter or email login method), you will be able to login the game t...
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I can't upload profile picture or a photo to my gallery.
If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...
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How to set a photo uploaded to my gallery for a profile picture?
Open your profile by clicking on your profile picture, which you see in the upper left corner of the screen. Select a photo from your galler...
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How can I get the new "Account merge" bonus?
When you open your free rewards, you will see that there is a new reward "Account merge". If you don't see that reward, you have a...
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