What are the benefits of the VIP subscription?

Your VIP membership offers you the following benefits:You distinguish yourself from other players with a special frame and a VIP logo around...

How to become VIP?

You can become VIP in several ways: By purchasing a VIP membership in the in-game store.By leveling up.When you level up, you get prizes rew...

How to change my username?

To change your username:Open your profile by clicking on your profile picture.Once on your profile page, click on the pencil icon.Change you...

What's the use of the VIP level, shown on my profile picture?

Нивото VIP, което виждаш в профила си, не е свързано с опита ти в платформата. То се променя спрямо броя чипове, които притежаваш. Когато им...

How can I stop the notifications?

If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you must:Ope...

When and how do I level up?

The next level is reached based on accumulated experience from played games. Upon reaching a certain number of points, you go to the next le...

How do I get а card deck?

To get your own card deck, you must: 1. Enter the BelotBG store 2. Select the button as shown on the picture bellow. 3. Select the butto...

How do I get а table background?

To put a different background on your table, you must:1. Enter the BelotBG store2. Select the button as shown on the picture bellow.3. Selec...

How do I get аn account frame?

To place a new frame on your account, you must:1. Enter the BelotBG store2. Select the button as shown on the picture bellow.3. Select the b...

How many platforms can I link to my account?

We've removed the limit on the number of platforms that you can link to your account. You can now add any of the options or all at once, reg...

How can I reset my game statistics?

Open the tab for Statistics in your profile. Next to each game there is a button as shown on the picture bellow.If you click on it, you will...

Where can I check my statistics?

In your profile you can check your statistics for each game you play - belote, backgammon,blato or santase. It shows your wins, losses and w...

How do I know if I logged in with the wrong account?

In case you logged out of your account and came back, but the things you had (level, chips, VIP, cards, etc.) have changed or disappeared, i...

How do I delete my account?

If you want your account to be deleted, you need to write to us at privacy@belot.bg from the email with which you have registered in the gam...

How to customize your account from the Settings section in the main menu of the game?

Open the main menu and click on the Settings section. Then, you'll see the various options you can customize:- language and country - you ca...

I have lost/deleted my Facebook account. Can I enter the game now?

If you have added more than one login methods to your account (Google, Twitter or email login method), you will be able to login the game t...

I can't upload profile picture or a photo to my gallery.

If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...

How to set a photo uploaded to my gallery for a profile picture?

Open your profile by clicking on your profile picture, which you see in the upper left corner of the screen. Select a photo from your galler...

How can I get the new "Account merge" bonus?

When you open your free rewards, you will see that there is a new reward "Account merge". If you don't see that reward, you have a...

What is a Personal note?

Personal notes is a new option with which you can note your opinion about a particular player by creating a note in their profile.  In ...

Where can I see my Personal notes?

You can find the "Personal notes" button in the general information about the profile of a given player. It is located next to the button fo...

Where can I find emojis, decks, tables and frames?

Global personalization items can be found in your account so you can access them faster.In your account you can find:- Decks and table backg...

How does the subscription for VIP status work?

Our subscription for VIP status allows you to make the subscription for VIP once and after that you will get charged automatically each mont...

How to subscribe for VIP?

In order to make a subscription, you will need to enter the in-game store and click on the VIP tab. There you will see all available subscri...

How to cancel the subscription?

You can cancel your subscription when you click on the Manage subscription button that you see under the available subscriptions.Important: ...

Does my VIP subscription erase the VIP status I already have?

The VIP subscription doesn’t erase the old VIP you have. If you already have VIP status and you subscribe, the new VIP will add up on the ol...

I can't find the game menu. Where is the main menu?

The game menu is located in the upper left corner of the lobby. There you can find:General settingsYour personal data settingsThe Help secti...

Where is the search engine?

To find the search option, go to the very bottom of the main menu and click on Search:

Why is it better to have VIP than Premium Subscription?

Premium Subscription and VIP Subscription are subscription options that give you additional advantages in the platform!With the VIP Subscrip...

What is Premium Subscription?

The Premium Subscription is an option where you can remove the pre-game and post-game ad video, as well as the ad bar you see in games at th...

Can I have a Premium subscription and a VIP subscription at the same time?

No, You can`t have an active Premium and VIP subscription at the same time.The VIP subscription overlaps the benefits of the Premium subscri...

How to upgrade my subscription?

At Belot.BG you have 2 options for a monthly subscription - Premium subscription and VIP subscription.The Premium subscription gives you onl...

How to downgrade my subscription?

At Belot.BG you have 2 options for a monthly subscription - Premium subscription and VIP subscription.If you already have a VIP subscription...

How to cancel my subscription?

All of your subscriptions are managed entirely and only by you.When you are in the platform store in the "VIP" section, under the Premium an...

What is the difference between a VIP subscription and Premium subscription?

Premium Subscription and VIP Subscription are subscription options that give you additional benefits at Belot.BG! With the VIP subscription ...

Can I buy Premium subscription for a certain period?

Premium subscription is valid for 30 days. Each Belot.BG subscription is renewed on a monthly basis, with the system making an automati...

How do I subscribe to Premium?

The Premium subscription is an option valid only for the Belot.BG mobile application!When you open the application on the home page at the b...

How many Personal notes can I make?

In the profile of every player, you can write up to 50 notes. Each one of them can be deleted at any time by you.

Does anyone else see my Personal notes?

Your personal notes in the profile of another player are visible only to you.Personal notes are not accessible in any way to the other playe...