How to change my username?

To change your username:Open your profile by clicking on your profile picture.Once on your profile page, click on the pencil icon.Change you...

What's the use of the VIP level, shown on my profile picture?

Нивото VIP, което виждаш в профила си, не е свързано с опита ти в платформата. То се променя спрямо броя чипове, които притежаваш. Когато им...

How can I stop the notifications?

If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you must:Ope...

When and how do I level up?

The next level is reached based on accumulated experience from played games. Upon reaching a certain number of points, you go to the next le...

How do I get а card deck?

To get your own card deck, you must: 1. Enter the BelotBG store 2. Select the button as shown on the picture bellow. 3. Select the butto...

How do I get а table background?

To put a different background on your table, you must:1. Enter the BelotBG store2. Select the button as shown on the picture bellow.3. Selec...

How do I get аn account frame?

To place a new frame on your account, you must:1. Enter the BelotBG store2. Select the button as shown on the picture bellow.3. Select the b...

How many platforms can I link to my account?

We've removed the limit on the number of platforms that you can link to your account. You can now add any of the options or all at once, reg...

How can I reset my game statistics?

Open the tab for Statistics in your profile. Next to each game there is a button as shown on the picture bellow.If you click on it, you will...

Where can I check my statistics?

In your profile you can check your statistics for each game you play - belote, backgammon,blato or santase. It shows your wins, losses and w...

How do I know if I logged in with the wrong account?

In case you logged out of your account and came back, but the things you had (level, chips, VIP, cards, etc.) have changed or disappeared, i...

How do I delete my account?

If you want your account to be deleted, you need to write to us at privacy@belot.bg from the email with which you have registered in the gam...

How to customize your account from the Settings section in the main menu of the game?

Open the main menu and click on the Settings section. Then, you'll see the various options you can customize:- language and country - you ca...

I can't upload profile picture or a photo to my gallery.

If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...

How to set a photo uploaded to my gallery for a profile picture?

Open your profile by clicking on your profile picture, which you see in the upper left corner of the screen. Select a photo from your galler...

What is a Personal note?

Personal notes is a new option with which you can note your opinion about a particular player by creating a note in their profile.  In ...

Where can I see my Personal notes?

You can find the "Personal notes" button in the general information about the profile of a given player. It is located next to the button fo...

Where can I find emojis, decks, tables and frames?

Global personalization items can be found in your account so you can access them faster.In your account you can find:- Decks and table backg...

Where is the search engine?

To find the search option, go to the very bottom of the main menu and click on Search:

How many Personal notes can I make?

In the profile of every player, you can write up to 50 notes. Each one of them can be deleted at any time by you.

Does anyone else see my Personal notes?

Your personal notes in the profile of another player are visible only to you.Personal notes are not accessible in any way to the other playe...

Utility Items! What is that?

You now have a new section in your profile called 'Utility Items.' You can find it at the top in the bar with various options for your perso...

Where can I find Utility Items

You can find the "Utility Items" section in your personal profile. When you click on your avatar picture, a window with general informa...

NEW VOICE IN THE GAME! How does it work and where is it located?

During the game, you have the option to activate different sounds, including Voice Announcement of your announcements. Until now, you have h...

How do I play or stop Voice in a game?

In the settings of your personal profile, in the section for choosing a frame, deck and table background, you now have another new option - ...

What is Rating Reset?

Rating Reset is a new option that allows you to remove the ratings you have received from other players after a game. You can reset your rat...

How can I reset my rating?

You can reset your rating at any time.You can find the option to reset your rating in your personal profile under the "Useful Items" section...

Can I get my old rating back after it has been reset?

When you reset your rating, you remove all the ratings, both positive and negative. You cannot choose which rating to remove. The rating res...

Who is viewing your profile? How does the "Recently viewed" option work?

The "Recently viewed" option is a new section in your personal profile that lets you see players who have visited your account. Press the "E...

Why can't I view the list in "Recently viewed"?

To view the list and fully utilize the features of the "Recently viewed" option, you need to have an active VIP status. If you do not have V...

What is the main menu option "Dealer deck" used for?

The option "Dealer Deck" is only applicable to card games. By turning it on, you can play with decks other than the default one not only in ...

How to use the option "Close friends"

"Close friends" is an option that allows you to bookmark your favorite friends and add them to the Close list. How to do it?Log in to your a...

Where can I find my notifications?

You can see your notifications in the drop-down window, which opens when you click on the bell at the top-right corner of the platform. When...

Why do I hear music? Can I turn it off?

With the new version of BelotBG, we have added background music. You can hear it only while you are on the platform. When you enter a game i...

What is the XP Booster used for?

With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...

Why am I no longer a VIP?

Each newly registered user in BelotBG receives one week of free VIP status. The VIP status has a period in which it can be used. Each VIP ...

How do I know if my app has been updated to the latest version?

To find out if the BelotBG app you're using works with the latest version available:1. Open the Google Play / App Store.2. Type BelotBG in ...

New timer for the XP booster: Wе have added a timer to XP booster

A timer has been added to the XP booster, which shows the remaining time until the end of the booster. This timer is visible in the profile ...

How to download the game if I don't have Google Play or the App Store on my device?

If the device you're playing from doesn't have Google Play or the App Store, follow these steps:1.Еnter https://belot.bg/ via the browser yo...

What is Web Chat?

WebChat is a new, more convenient way to get answers to all your inquiries. It features an intelligent bot that automatically provides answe...