Payment Questions
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I bought something via the Apple App Store / Google Play but I have not received my purchases yet!
When you encounter a problem with a purchase, please make sure to follow these steps:Try to disconnect from the game by using the "Logout" b...
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Can I gift a promotional offer to another user?
The promotional offers you see cannot be gifted to another user. You can only buy them for your own account.If you want to make a gift to so...
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Missed promo offer: I saw a promotional offer, but I missed it - how can I see it again?
The promotional offers are displayed at random. If you see an offer that you want to take advantage of, do not worry! You will certainly see...
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How do I make a purchase through my Android phone?
To make a purchase through our mobile app, you must: Enter our in-game store;Choose the package you want to buy.When you do this, a mes...
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What is a verification payment?
Some of the payment methods need a verification payment as a confirmation for your payment information. This is the first payment you make a...
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What is a Stamp Card?
The stamp card is a new bonus on the platform. To claim the bonus, the player must collect all 5 stamps. You can find the stamps in the "Sto...
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How does the Stamp work?
"With each purchase a stamp is generated on the player's account. The player needs five stamps to claim the bonus. Note: The purchase a...
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After I get the bonus, will another 5 Stamps appear that I have to collect for the bonus?
For the time being, you only have one chance to get this bonus.
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How many Stamps do I have to collect to get the bonus?
You have to get 5 Stamps to get the bonus. The first Stamp is a free gift from us.
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How much time do I have to collect these 5 Stamps?
You have а time limit to make the purchases and collect the bonus. Please check the timer at the top of the Stamp menu, so you don't miss ge...
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