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Balance Questions
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I am not getting my rewards for winning a game.
When playing any session you should know how much money will be added to your balance and how much will be deducted when losing.For example ...
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I do not see any chips added to my total balance after buying chips or winning a game!
Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...
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How can I take my daily bonus?
If you want to collect free chips you must:1. Open the Daily bonus section in the lobby and collect the free chips there. 2. Go t...
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What is the Level Up bonus?
The Level Up Bonus is a bonus that you can claim when you level up. The bonus can consist of free chips or gems. Until now, this bonus...
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Where can I see the bonus I received?
You can find the level-up bonus in the "bonus" section under the "levels" tab. In addition to this, you can also see the rewards waiting for...
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What is the "Calendar" bonus?
The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! It can be found in the "Bonuses" section und...
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Where can I find a "Calendar" bonus?
The "Calendar Bonus" is a new type of reward accessible only to newly registered players! It is visible in the "Bonuses" section under the "...
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Why can't I see the Calendar bonus?
The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! If your account is older and you have played...
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How do I claim my "Calendar" bonus?
For each day of the calendar's active period, you will have a unique bonus that you can claim by clicking the "Claim" button at the bottom o...
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