I won a special tournament, but I didn't receive my reward. Why?

The prizes from the special tournaments are distributed within 48 hours after the tournament's end. We need this time to make a verification...

How to block someone in the game?

To block another player, follow these steps:1. Open other player's profiles.2. Select the red button with a block symbol. Then you will see ...

Unblock a player: How do I unblock someone I have already blocked?

To remove a player from your list of blocked users, go to your profile.Click on the red button with the blocking symbol.Remove the person by...

Donate chips/VIP/gems: How do I give chips / VIP / gems to a friend?

To offer chips, a VIP membership or gems to another player,Go to their profile by clicking on their profile picture.Click on the "Donate chi...

I invited a Facebook friend, but I didn't receive any reward!

You receive bonus chips for inviting a Facebook friend if:- Your friend is not already registered on Euchre.COM- Your friend plays on Euchre...

Games rules: Where can I read the game rules?

In Euchre.COM we use standard tournament rules, that are described in detail:- on our website: https://euchre.com/rules/- within the platfor...

What are the leaderboard categories?

In Euchre.COM there are 5 kinds of leaderboards- "The Best" leaderboard is specific for each game. To see that leaderboard of the game you w...

Why can't I block any more players?

You can block up to certain number of players. If you want to block more players, you can trade some gems for additional block places(slots)...

Does blocking a player applies to the Play with friends room?

If you have blocked someone, and they create a game in the Play with friends room, you will be able to see that game and to join it. However...

What chat options are available in Euchre.COM?

Public chat - this is the place where all Euchre.COM users who have VIP status can hold discussions. Our team checks the public chat regular...

What are the gifts for?

If you want to send a gift to a another player, keep in mind that the animated gifts have only visual value. They do not add up to the playe...

Which users show up on the list with online users at the bottom part of the lobby?

The users that appear on this list meet the following criteria: they have VIP status, profile photo, online, and 5th level.When you click on...

Where can I find my notifications?

You can see your notifications in the drop-down window, which opens when you click on the bell at the top-right corner of the platform. When...

Gems use: What can I use the gems for?

There are two in-game currencies - chips and gems. You can use the gems to get customization items from the in-game store. The store is...

Why can't I see the rooms which are created after I enter the Play with friends room?

Once you enter the Play with friends room you will see all of the rooms that have been created up until that moment. New games won’t load au...

XP booster: What is the XP Booster used for?

With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...

How do I know if my app has been updated to the latest version?

To find out if the Euchre.COM app you're using works with the latest version available:1. Open the Google Play / App Store2. Type Euchre.COM...

Why am I no longer a VIP?

Each newly registered user in Euchre.COM receives one week of free VIP status.The VIP status has a period in which it can be used. Each VIP ...

Why can't I use all phrases during the game?

There are two types of phrases that can be used during a game.- Phrases that all users can use- Phrases available only to VIP users.If some ...

How can I upload a photo in the chat?

You can send a photo in a chat by pressing the button as shown:This will give you the option to choose from the photos you have on your comp...

How to remove the ads from the game?

The ads you see help us bring you more free content. We have also provided the ability to remove ads while having active VIP status. You can...

What is cache? How can I clear the cache of my browser?

What is cache?When you visit sites on the internet, your cache stores the files downloaded from these sites. If you return to the site later...

I can't upload profile picture or a photo to my gallery.

If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...

Tournament types: What types of tournaments can I participate in and how?

 We have 2 types of Tournaments: 1. Regular Tournaments:- Knockout Challenge Tournament (for 4 players) Regular tou...

What are the rules of the Knockout Challenge?

To play the ''Knockout Challenge'' you must select and pay a stake. Players can either chose from a 5000 chips stake or a 10,000 one. The re...

What is the piggy bank?

 FOR each entry fee you enter the game with, we ADD ADDITIONAL CHIPS, which we put into your piggy bank. When the piggy bank is full, y...

How to break the piggy bank?

To break the piggy bank, you must have reached the required number of chips,  visible in the bar under the piglet. Once this happe...

Custom room game symbols

There are many awesome features that you can adjust when creating a game in the "Play with friends" section.  Before joining a custom g...

What happens if I quit the game?

If you quit a game voluntarily, you lose points from your rating for the leaderboard as well as the entry fee for the game itself.

Why do I lose points after leaving a game?

In order to be as fair as possible for everyone, when voluntarily leaving a game, points are deducted from the player's personal rating for ...

Why can't I see banners and offers on the platform?

If you have an application or software that blocks ads activated, it may prevent the use of all functionalities on the platform! You mi...

How do Weekly Missions work?

Weekly Missions are challenges you can complete within 7 days to earn an additional bonus! They work on the same principle as Daily Missions...

Where can I find Weekly Missions?

You can find Weekly Missions by clicking the calendar button at the top left of the platform’s homepage. You’ll first see Daily Missions, an...

During what period are Weekly Missions active?

All Weekly Missions are active from Monday to Sunday of the current week. They are refreshed on Monday at the start of the new week. If you ...

When do I receive a reward from a Weekly Mission?

You receive the reward for a successfully completed Weekly Mission as soon as it is finished. IMPORTANT! Don’t forget to click the 'claim' b...

If I finish a Weekly Mission early, will I get a new one?

You have a set number of Weekly Missions. If you complete your Weekly Mission early, a new mission will not appear in its place. Weekly Miss...