When you encounter a problem with a purchase, please make sure to follow these steps:
- Check your email and you will find an invoice from the operator of the payment system you have used.
 - Send your invoice to support@euchre.com by mentioning these:
 
- the purchase you have made
 - the payment method
 - your in-game username.
 
If you have not received an invoice on your email it means that you have not been charged.