
Account Questions
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What are the benefits of becoming VIP and what can I do as a non-VIP user?
The privileges for all users are:Reply to private messagesDaily chipsPlay with friends in the Play with friends roomLiking profiles and pict...
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How to become VIP?
You can become VIP in several ways:- By purchasing a VIP membership in the in-game store.- By participating in our Facebook games;
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How do I change my username?
To change your username: 1. Open your profile. 2. Then click on the pencil icon on the right.Change your username and click on the "Save Cha...
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What's the use of the VIP level, shown on my profile picture?
The VIP level, which you see on your profile picture, is not related to your game experience. This level changes correspondingly to the amou...
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How can I stop the notifications on my mobile device?
If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you must:1 ....
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When and how do I level up?
Levelling up is based on the number of experience points any player gains from games against other players.To check how many points you have...
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Where can I check my statistics?
You can check your statistics for each game you play in your profile. They show your wins, losses and withdrawals.You have to play at least ...
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How many login methods can I add to my account?
You can add any login method that you want or all of them at once, regardless of how you have created your account in the beginning.
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How do I delete my account?
If you want your account to be deleted, you need to write to us at privacy@vipremi.ro from the email with which you have registered in the g...
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Add new login method: How can I add another login method to my account?
To add a new login method, open your profile and click on the yellow synchronisation button that you see on the bottom of the window.Then fo...
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I have lost/deleted my Facebook account. Can I enter the game now?
If you have added more than one login methods to your account (Google or email login method), you will be able to login the game through th...
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I can't upload profile picture or a photo to my gallery.
If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...
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Why is it better to have VIP than "NO Ads"?
The VIP subsription grants more benefits than the "NO Ads" one. With VIP you can not only block the ads on the platform but use the private/...
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What is "NO Ads"?
The "NO Ads" Subscription is an option where you can remove the pre- and post-game ad video, as well as the ad bar you see in games at the m...
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What is the difference between interstitial and banner?
Interstitials and banners represent two distinct types of advertising formats, but with specific applications in the gaming platform:Interst...
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How to upgrade my subscription?
Upgrading from "NO Ads" to VIP is possible. Once you purchase VIP, you VIP subscription will substitute the "NO Ads" one. Once your VIP stat...
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How to downgrade my subscription?
You can not donwgrade from VIP to "NO Ads". This is due to the fact that the VIP subscription includes all the benefits from the "NO Ads". I...
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How to cancel my subscription?
To unsubscribe:1. On your Android device, go to subscriptions in Google Play.2. Select the subscription you want to cancel.3. Tap Cancel sub...
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What is the difference between a VIP subscription and a Remove ads subscription?
Both of the subscriptions grant the ability to block the ads on the platform. However, VIP grants you additional benefits such as:Send frien...
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Can I have a "NO Ads" subscription and a VIP subscription at the same time?
Yes, you can. If you purchase VIP when you have already purchased "NO Ads", then your VIP will take over "NO Ads". Once VIP expires or you c...
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Can I buy a "NO Ads" subscription for a certain period?
Both the VIP and the "NO Ads" subscriptions are monthly-based. Which means your subscription will last for a month.
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How do I subscribe to "NO Ads"?
To subscribe for "NO Ads" you must click no the Store and head to the VIP section. There, you will see both subscriptions- "NO Ads" and VIP....
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How does the subscription for VIP status work?
Our subscription for VIP status allows you to make the subscription for VIP once and after that you will get charged automatically each mont...
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How to subscribe for VIP?
In order to make a subscription, you will need to enter the in-game store and click on the VIP tab. There you will see all available subscri...
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How to cancel the subscription?
You can cancel your subscription when you click on the Manage subscription button that you see under the available subscriptions.Important: ...
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Does my VIP subscription erase the VIP status I already have?
The VIP subscription doesn’t erase the old VIP you have. If you already have VIP status and you subscribe, the new VIP will add up on the ol...
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