How do I change my username?

To change your username: 1. Open your profile. 2. Then click on the pencil icon on the right.Change your username and click on the "Save Cha...

What's the use of the VIP level, shown on my profile picture?

The VIP level, which you see on your profile picture, is not related to your game experience. This level changes correspondingly to the amou...

How can I stop the notifications on my mobile device?

If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you must:1 ....

When and how do I level up?

Levelling up is based on the number of experience points any player gains from games against other players.To check how many points you have...

Where can I check my statistics?

You can check your statistics for each game you play in your profile. They show your wins, losses and withdrawals.You have to play at least ...

How many login methods can I add to my account?

You can add any login method that you want or all of them at once, regardless of how you have created your account in the beginning.

How do I delete my account?

If you want your account to be deleted, you need to write to us at privacy@vipremi.ro from the email with which you have registered in the g...

Add new login method: How can I add another login method to my account?

To add a new login method, open your profile and click on the yellow synchronisation button that you see on the bottom of the window.Then fo...

I can't upload profile picture or a photo to my gallery.

If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...

Utility Items! What is that?

You now have a new section in your profile called 'Utility Items.' You can find it at the top in the bar with various options for your perso...

Where can I find Utility Items?

You can find the "Utility Items" section in your personal profile. When you click on your avatar picture, a window with general informa...

What is Rating Reset?

Rating Reset is a new option that allows you to remove the ratings you have received from other players after a game. You can reset your rat...

How can I reset my rating?

You can reset your rating at any time.You can find the option to reset your rating in your personal profile under the "Useful Items" section...

Can I get my old rating back after it has been reset?

When you reset your rating, you remove all the ratings, both positive and negative. You cannot choose which rating to remove. The rating res...

Who is viewing your profile? How does the "Recently viewed" option work?

The "Recently viewed" option is a new section in your personal profile that lets you see players who have visited your account. Press the "E...

Why can't I view the list in "Recently viewed"?

To view the list and fully utilize the features of the "Recently viewed" option, you need to have an active VIP status. If you do not have V...

What is a Personal note?

Personal Note is a new option to write down your opinion about a player by creating a note on their profile. In it, you can describe your im...

Where I can see my Personal notes?

You can find the "Personal Notes" button under general information about a player's profile. It's next to his stats button.You can leave not...

How many Personal notes I can make?

You can write a maximum of 50 notes in each player's profile. Each of these can be deleted at any time.This is an option that is only visibl...

Does anyone else seeing my Personal notes?

Your personal notes on another player's profile are only visible to you.Personal notes are not accessible in any way to other players on the...

Where can I find my notifications?

You can see your notifications in the drop-down menu, which opens when you click on the bell at the top-right corner of the platform. When y...

What is the XP Booster used for?

With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...

Why can't I use all phrases during the game?

There are two types of phrases that can be used during a game.- Phrases that all users can use- Phrases available only to VIP users.If some ...