I can't see my cards because of ads. What should I do?

This happens in very rare cases and is a purely technical problem that may be due to wrong data.If it happens to you, just rotate the screen...

How do I know if my app has been updated to the latest version?

If you experience technical issues when you play in a game or you have other issues in the platform, please check if you have updated the ap...

The game is too slow. Is there a way to improve performance?

Before everything else please check your internet connection!1. Open the side menu by the button "Settings".3. Change the "HD graphics" and ...

Game interruptions and lost chips: The game stopped working and I lost my chips. Is there a way to get them back?

When the game is interrupted due to a technical problem on our end, your chips are automatically refunded and you should receive a system me...

The game stopped and I couldn't finish it! What happens to my bet?

If you have server or other technical issues on our part, you will receive a message informing you of them. Once the cause has been removed,...

Technical issue: I have a technical issue.

The following list of instructions should solve the issue, no matter its origin. Please note, it is strongly recommended that you attach an ...