If you experience technical issues when you play in a game or you have other issues in the platform, please check if you have updated the application to the latest available version.

To find out if the VIP Remi app you're using works with the latest version available:

1. Open the Google Play / App Store
2. Type VIP Remi in the search box.

If the application you have installed works with the latest possible version, you will see buttons: Uninstall and Open
If the application you have installed is not up to date, you will see buttons: Uninstall and Update.
Please click on Update and you will download the latest available version of VIP Remi on your phone.