General Questions
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How to block someone in the game?
To block another player, follow these steps:1. Open other player's profile.2. Select the red button with a block symbol. Then you will see a...
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How do I unblock someone I have already blocked?
1. To remove a player from your list of blocked users, go to your profile.2. Click on the red button with the blocking symbol.3. Remove the ...
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How do I get chips?
You can get chips on VIP Games in several different ways.Buy chips from our in-game store.Play and win a game.Enjoy the many daily bonuses.I...
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How do I give chips / VIP / gems to a friend?
To offer chips, a VIP membership, or gems to another player,1. Go to their profile by clicking on their profile picture.2. Click on the &quo...
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Where I can read the games rules?
In VIP Games we use standard tournament rules, that are described in detail:on our website: https://vipgames.com/rules/within the platform:C...
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What are the leaderboard categories?
In VIP Games there are 5 kinds of leaderboards- "The Best" leaderboard is specific for each game. To see that leaderboard, you hav...
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Why can't I block any more players?
Players start with 100 block slots available for use against other opponents. If you want to block more players, you may purchase additional...
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What chat options are available in VIP Games?
Public chat - this is the place where all VIP Games users who have a VIP subscription can hold discussions. Our team screens the public chat...
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Can I use my chips, gems and VIP status in all games?
Yes, your balance is for the platform as a whole. Your chips, gems, and your VIP subscription are applied to, and usable for, every game on ...
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What are the gifts for?
If you want to send a gift to a another player, keep in mind that the animated gifts have only visual value. They do not add to the player's...
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I can't write in some of the topics in the global chat. Why?
Admin topics can be locked. You can recognize a locked topic by the text written in a brighter font in the message entry box:"This topi...
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Which users show up on the list with online users at the bottom part of the lobby?
The users that appear on this list meet the following criteria: they have a VIP subscription, profile photo, they're online, and level 5.Whe...
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Where can I find my notifications?
You can see your notifications in the drop-down window, which opens when you click on the bell at the top-right corner of the platform. When...
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What can I use the gems for?
There are two in-game currencies - chips and gems. You can use the gems to get customization items from the in-game store. To go t...
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How to redeem my promo code?
To redeem your promo code:1. Open the in-game store and click on the promotional codes' icon.2. Enter your code and click on "Redeem&qu...
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