Payment Questions
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I made a purchase, but didn't get what I paid for!
If you happen to have a purchase issue all you have to do is to follow these steps:Open the in-game shop again and tap on the same item. If ...
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I bought something via the Apple App Store / Google Play but I have not received my purchases yet!
When you encounter a problem with a purchase, please make sure to follow these steps:Try to disconnect from the game by using the "Logo...
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I bought something via PayPal but I have not received my purchase yet!
When you encounter a problem with a purchase, please make sure to follow these steps:Check your email and you will find an invoice from the ...
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I bought something via Facebook but I have not received my purchases yet!
When you encounter a problem with a purchase, please make sure to follow these steps:Check your email and you will find an invoice from Face...
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I am trying to purchase an item but there's an error.
If you see a popup “Unfinished transaction; you have one or more unfinished transaction.”, tap on the button "Complete" to claim y...
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Can I gift a promotional offer to another user?
The promotional offers you see cannot be gifted to another user. You can only buy them for your own account.If you want to make a gift to so...
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I saw a promotional offer, but I missed it - how can I see it again?
The promotional offers are displayed at random. If you see an offer that you want to take advantage of, do not worry! You will certainly see...
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How do I make a purchase through my Android phone?
To make a purchase through our mobile app, you must:- Enter our in-game store;- Choose the package you want to buy.When you do this, a messa...
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How do I pay with a card?
Quick, easy, and convenient, our secured card payment method allows you to buy a VIP Subscription, Chips, or Gems online without registratio...
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How do I pay with PayPal?
PayPal is a method which allows you to make a purchase with a credit card. This is one of the most secured payment systems in the world. Whe...
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How do I pay with Facebook?
In order to make a Facebook payment, you have to play from your Facebook profile in the Facebook platform. Click on the in-game storе and ch...
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What is a verification payment?
Some of the payment methods need a verification payment as a confirmation for your payment information. This is the first payment you make a...
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