If you play VIP Games through our mobile app, there are a few ways in which you might have created your account.

If you have signed up with an email or you have used the "Login with Facebook" or "Google login" buttons, you can recover your password by following the steps described in the section:

"I forgot my password, how do I sign in?".

If you have created your account through the "Login as Guest" option and then you didn't merge it with your existing Facebook or Google account, then unfortunately this account can not be restored.

Those type of accounts are temporary. They remember the ID of your mobile device. If this number changes because of operating system update or other reasons, you will no longer be able to log in with the same account.