How to redeem my promo code?
General Questions
I forgot my password! How do I recover it?
Login Questions
What can I use the gems for?
What are the gifts for?
How do I become a VIP?
Account Questions
How do I give chips / VIP / gems to a friend?
I made a purchase, but didn't get what I paid for!
I bought something via the Apple App Store / Google Play but I have not received my purchases yet!
I bought something via PayPal but I have not received my purchase yet!
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How to block someone in the game?
How do I unblock someone I have already blocked?
How do I get chips?
What are the benefits of becoming VIP and what can I do as a non-VIP user?
How do I change my username?
Do I lose chips if I leave a game before it's finished?
The game is too slow. Is there a way to improve performance?
The game stopped working and I lost my chips. Is there a way to get them back?
Why should I register with the site?
I entered as a guest on my mobile device, but now my account is missing.
I'm not getting my rewards for winning a game.
Why am I winning fewer chips than I should?
I purchased chips/won a game, but I haven't received my chips!
Someone is cursing/posting explicit content! What can I do?
I think someone is violating the Terms and Conditions. What should I do?
Need more help?
