VIP level meaning: What's the use of the VIP level, shown on my profile picture?

The VIP level, which you see on your profile picture is not related to your game experience. This level changes correspondingly to the amoun...

Username change: How do I change my username?

To change your username: 1. Open your profile. 2. Then click on the pencil icon on the right.Change your username and click on the "Sav...

Turn off app notifications: How can I stop the notifications on my mobile device?

If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you mus...

Statistics check: Where can I check my statistics?

In your profile you can check your statistics for tarot. It shows your wins, losses and withdrawals.You have to play at least 5 games to see...

Table background: How do I get а table background?

To put a different background on your table, you must:1. Enter the in-game store.2. Select the button as shown on the picture bellow.3. Sele...

Account frame: How do I get аn account frame?

To place a new frame on your account, you must:1. Enter the in-game store.2. Select the button as shown on the picture bellow.3. Select the ...

How can I reset my game statistics?

Open the tab for Statistics in your profile. Next to each game there is a button as shown on the picture bellow.If you click on it, you will...

Delete account: How do I delete my account?

If you want your account to be deleted, you need to write to us at privacy@viptarot.fr from the email with which you have registered in the ...

Gallery limit: Why can't I upload more photos on my account?

Uploading photos to the gallery has a limit of 50 photos. If you get to the limit, you can delete some photos so that you can upload more.

Profile photo upload: How do I change my profile photo / avatar?

To change your avatar:1. Open your profile.2. Then click on the pencil icon on the right.3. Press the yellow Change your avatar button, uplo...

I can't upload profile picture or a photo to my gallery.

If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...

Close Firends and how can I add my close friends to my list?

Close Friends is a new social option that allows you to mark your favorite friends and add them to the Close Friends list. All you have to d...

Where can I find the items for profile personalisation?

The emojis, phrases, frames, table backgrounds, and xp boosters are located in your profile next to your game history and stats.

How to set a photo uploaded to my gallery for a profile picture?

Open your profile by clicking on your profile picture, which you see in the upper left corner of the screen. Select a photo from your galler...

What is a Personal note?

Personal notes is a new option with which you can note your opinion about a particular player by creating a note in their profile. In it, yo...

How many Personal notes can I make?

In the profile of every player, you can write up to 50 notes. Each one of them can be deleted at any time by you.

Does anyone else see my Personal notes?

Your personal notes in the profile of another player are visible only to you.Personal notes are not accessible in any way to the other playe...

Utility Items! What is that?

You now have a new section in your profile called 'Utility Items.' You can find it at the top in the bar with various options for your perso...

Where can I find Utility Items?

You can find the "Utility Items" section in your personal profile. When you click on your avatar picture, a window with general informa...

What is Rating Reset?

Rating Reset is a new option that allows you to remove the ratings you have received from other players after a game. You can reset your rat...

How can I reset my rating?

You can reset your rating at any time.You can find the option to reset your rating in your personal profile under the "Useful Items" section...

Can I get my old rating back after it has been reset?

When you reset your rating, you remove all the ratings, both positive and negative. You cannot choose which rating to remove. The rating res...

Who is viewing your profile? How does the "Recently viewed" option work?

The "Recently viewed" option is a new section in your personal profile that lets you see players who have visited your account. Press the "E...

Why can't I view the list in "Recently viewed"?

To view the list and fully utilize the features of the "Recently viewed" option, you need to have an active VIP status. If you do not have V...

Notifications: Where can I find my notifications?

You can see your notifications in the drop-down window, which opens when you click on the bell at the top-right corner of the platform. When...

Missing VIP: Why am I no longer a VIP?

The VIP status has a period in which it can be used. Each VIP user can check in his profile how much time is left until the end of his VIP....

I cannot add a photo to my gallery

First of all please make sure that when you upload your photo, then you press the "Save changes" button. If that doesn't work, check if you...

Clear cache: What is cache? How can I clear the cache of my browser?

What is cache?When you visit sites on the internet, your cache stores the files downloaded from these sites. If you return to the site later...

Invite a friend on the app: How to invite a friend from the mobile application?

To invite friends from Facebook, Twitter or send an invitation link to someone, you need to open your game profile and then click on the gre...

Where can I see my Personal notes?

You can find the "Personal notes" button in the general information about the profile of a given player. It is located next to the button fo...