Becoming VIP: How to become VIP?

You can become VIP in several ways:- By purchasing a VIP membership in the in-game store.- By leveling up: when you level up, you get prizes...

VIP beneftits: What are the benefits of becoming VIP and what can I do as a non-VIP user?

The privileges for all non-VIP users are:- Play in our tournaments- Reply to private messages- Play with friends- Daily chips- Liking profil...

VIP level meaning: What's the use of the VIP level, shown on my profile picture?

The VIP level, which you see on your profile picture is not related to your game experience. This level changes correspondingly to the amoun...

Level up information: When and how do I level up?

The next level is reached based on accumulated experience from played games. Upon reaching a certain number of points, you go to the next le...

Username change: How do I change my username?

To change your username: 1. Open your profile. 2. Then click on the pencil icon on the right.Change your username and click on the "Sav...

Turn off app notifications: How can I stop the notifications on my mobile device?

If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you mus...

Statistics check: Where can I check my statistics?

In your profile you can check your statistics for tarot. It shows your wins, losses and withdrawals.You have to play at least 5 games to see...

Table background: How do I get а table background?

To put a different background on your table, you must:1. Enter the in-game store.2. Select the button as shown on the picture bellow.3. Sele...

Account frame: How do I get аn account frame?

To place a new frame on your account, you must:1. Enter the in-game store.2. Select the button as shown on the picture bellow.3. Select the ...

How can I reset my game statistics?

Open the tab for Statistics in your profile. Next to each game there is a button as shown on the picture bellow.If you click on it, you will...

Login methods limit: How many login methods can I add to my account?

You can now add any of the login methods or all at once, regardless of how you have created your account in the begining.

Lost account after logout: I have logged out of my account and can not return! What should I do?

In case you have logged out of your account by accident and you don't know how to return, do not worry! That doesn't mean that you have los...

Wrong account login: How do I know if I logged in with the wrong account?

In case you logged out of your account and came back, but the things you had (level, chips, VIP, cards, etc.) have changed or disappeared, i...

Delete account: How do I delete my account?

If you want your account to be deleted, you need to write to us at privacy@viptarot.fr from the email with which you have registered in the ...

Gallery limit: Why can't I upload more photos on my account?

Uploading photos to the gallery has a limit of 50 photos. If you get to the limit, you can delete some photos so that you can upload more.

The game started without my control

The game cannot log you into a room without your command.​If you don't lock your phone before putting it in your pocket, you can click on a ...

Profile photo upload: How do I change my profile photo / avatar?

To change your avatar:1. Open your profile.2. Then click on the pencil icon on the right.3. Press the yellow Change your avatar button, uplo...

I have lost/deleted my Facebook account. Can I enter the game now?

If you have added more than one login methods to your account (Google, Twitter or email login method), you will be able to login the game t...

I can't upload profile picture or a photo to my gallery.

If you have troubles to upload pictures to your gallery or changing your profile picture, please open the Settings menu of your device and c...

Close Firends and how can I add my close friends to my list?

Close Friends is a new social option that allows you to mark your favorite friends and add them to the Close Friends list. All you have to d...

Where can I see the bonus I received?

You can find the level-up bonus in the "bonus" section under the "levels" tab. In addition to this, you can also see the rewards waiting for...

Can the bonus expire if I don't collect it immediately?

No, the bonus will not expire. You can collect it when you want and when you need it.

Is it possible to collect multiple bonuses and redeem them all at once?

Yes, you can accumulate multiple bonuses and choose to collect them all at once whenever you prefer.

Where can I find the items for profile personalisation?

The emojis, phrases, frames, table backgrounds, and xp boosters are located in your profile next to your game history and stats.

How to set a photo uploaded to my gallery for a profile picture?

Open your profile by clicking on your profile picture, which you see in the upper left corner of the screen. Select a photo from your galler...

I can't find the game menu. Where is the main menu?

The game menu is located in the upper left corner of the lobby. There you can find:General settingsYour personal data settingsThe Help secti...

What is a Personal note?

Personal notes is a new option with which you can note your opinion about a particular player by creating a note in their profile. In it, yo...

How many Personal notes can I make?

In the profile of every player, you can write up to 50 notes. Each one of them can be deleted at any time by you.

Does anyone else see my Personal notes?

Your personal notes in the profile of another player are visible only to you.Personal notes are not accessible in any way to the other playe...