Tournament types: What types of tournaments can I participate in and how?

We have 2 types of Tournaments:1. Regular Tournament:Classic Tournament (for 16 players)The regular tournament is always available in the to...

Block a player: How to block someone in the game?

To block another player, follow these steps:1. Open other player's profile.2. Select the red button with a block symbol. Then you will ...

Unblock a player: How do I unblock someone I have already blocked?

To remove a player from your list of blocked users:1. Go to your profile.2. Click on the red button with the blocking symbol.3. Remove the p...

Blocking limit: Why can't I block any more players?

You can block up to certain number of players. If you want to block more players, you can trade some gems for additional block places(slots)...

Blocking in the Play with a friend room: Does blocking a player applies to the "Play with friend" room?

If you have blocked someone, and they create a game in the Play with friends room, you will be able to see that game and to join it. However...

Receive chips: How do I get chips?

You can get chips on VIP Tarot in several different ways.1. Buy chips from our in-game store.2. Play and win a game.3. Enjoy the many daily ...

Donate chips/VIP/gems: How can I gift chips /VIP/gems to a friend?

To offer chips, a VIP membership or gems to another player:1. Go to their profile by clicking on their profile picture.2. Click on the "...

Bonus for a Facebook friend: I invited a Facebook friend, but I didn't receive bonus chips!

You receive bonus chips for inviting a Facebook friend if:- Your friend is not already registered on VIP Tarot- Your friend plays on VIP Tar...

Game rules: Where can I read the game rules?

In the platform we use standard rules, that are described in details within the platform.Click on the three horizontal lines (menu button) a...

Leaderboards information: What are the leaderboard categories?

In VIP Tarot there are 5 kinds of leaderboards- "The Best" leaderboard is specific for each game. To see that leaderboard of the g...

What chat options are available in VIP Tarot?

Global chat - this is the place where all VIP Tarot users who have VIP status can hold discussions. Our team checks the global chat regularl...

What are the gifts for?

If you want to send a gift to another player, keep in mind that the animated gifts have only visual value. They do not add up to the player'...

Locked topics: I can't write in some of the topics in the global chat. Why?

Admin topics can be locked. You can recognize a locked topic by the text written in a brighter font in the message entry box:Such topics are...

Tournament prizes: I won a special tournament, but I didn't receive my reward. Why?

The prizes from the special tournaments are distributed within 48 hours after the tournament's end. We need this time to make a verification...

Users visible on the lobby: Which users show up on the list with online users at the bottom part of the lobby?

The users that appear on this list meet the following criteria: they have VIP status, profile photo, are online, and have reached 5th level....

Notifications: Where can I find my notifications?

You can see your notifications in the drop-down window, which opens when you click on the bell at the top-right corner of the platform. When...

Gems use: What can I use the gems for?

There are two in-game currencies - chips and gems.You can use the gems to get customization items from the in-game store.You can access the ...

Promo code redeem: How to redeem my promo code?

To redeem your promo code:1. Open the in-game store and click on the "Percentage Card" button. 2. This will lead you to the Promo ...

Custom rooms visibility: Why can't I see the rooms created after I enter the "Play with friends" Room?

Once you enter the Play with friends room you will see all of the rooms that have been created up until that moment. New games won’t load au...

Latest version update: How do I know if my app has been updated to the latest version?

To find out if the VIP Tarot app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP Ta...

Missing VIP: Why am I no longer a VIP?

The VIP status has a period in which it can be used. Each VIP user can check in his profile how much time is left until the end of his VIP....

Locked in-game phrases: Why can't I use all phrases during the game?

There are two types of phrases that can be used during a game. - Phrases that all users can use - Phrases available only to VIP users. If...

Global chat settings: Why can't I write in global chat topics?

There are four cases in which you cannot write in the global chat:1. You don't have a VIP.Only users with VIP status can write in the g...

Moderator rights: What is a moderator and what rights does he have?

A moderator is any user who has created a topic in the general chat. He has the following rights:- Can delete the messages of the participan...

Kick off a user: How do I kick a user off my topic?

This can be done from the" Block "button, which is visible under each message in the global chat. This button is visible only by t...

How can I upload a photo in the chat?

You can send a photo in a chat by pressing the button as shown:This will give you the option to choose from the photos you have on your comp...

Bonus video: I cannot watch a bonus video. How many times can I watch bonus videos?

The bonus for watching a video is only available on our app! The bonus box cannot be released if:- you have not updated our application;- ha...

Cannot invite friends: I cannot invite a user to be friends

The two reasons why you can't add a user to your friends list are:- you are not a VIP user, only VIPs have this possibility.- you are blocke...

Get a promo code: How do we get promo codes?

There are several ways to get a promotional code:1. If you win a tournament for which the advertised prizes are promotional codes;2. You wil...

Ads blocking cards: I can't see my cards because of ads. What should I do?

This happens in very rare cases and is a purely technical problem that may be due to wrong data.If it happens to you, just rotate the screen...

Turn off private messages from strangers: How to turn off the private messages from strangers and receive messages only from your friends?

In order to activate the option to receive messages only by users from your friends list, you must do the following:1. Click on the "Setting...

Another player send me a gift. How to activate it and use it?

Gifts are animated images and they are designed for fun only ( just like the emojis). They do not grant you any chips and you do not have th...

I get the same bonus from the scratch card, the prizes are not distributed randomly.

The system distributes the bonus prizes of the scratch card in randomly and the daily prize depends only on your luck.

I cannot add a photo to my gallery

First of all please make sure that when you upload your photo, then you press the "Save changes" button. If that doesn't work, check if you...

How to send a gift?

You can send gifts:1. By clicking the player's profile and then clicking on the "gift" button2. During a game by clicking on the "gift" butt...

How to remove the ads from the game?

The ads you see help us bring you more free content. We have also provided the ability to remove ads while having active VIP status. You can...

Clear cache: What is cache? How can I clear the cache of my browser?

What is cache?When you visit sites on the internet, your cache stores the files downloaded from these sites. If you return to the site later...

XP booster use: What is the XP Booster used for?

With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...

What happens if I quit the game?

If you quit a game voluntarily, you lose points from your rating for the leaderboard as well as the entry fee for the game itself.

Why do I lose points after leaving a game?

In order to be as fair as possible for everyone, when voluntarily leaving a game, points are deducted from the player's personal rating for ...

Invite a friend on the app: How to invite a friend from the mobile application?

To invite friends from Facebook, Twitter or send an invitation link to someone, you need to open your game profile and then click on the gre...

Where is the search engine?

To find the search option, go to the very bottom of the lobby and click on the Show more button.

How can I pin a conversation at the top of the private chat?

To mark that a conversation with a certain user is important to you and you want to pin it at the top, click the three dots that appear unde...

How can I mute a user in a private chat?

If you do not want to block a user, but you do not want to read the private messages they send you, you can use the option to mute their pri...

How do I filter the games in the Play with friends room in order to see only games with my friends?

To see only the games in which your friends participate, press the filter button, which is located in the upper right corner of the screen w...

Why the entry fees are increased?

The entry fees are increased to improve the experience of the game.That being said, your wallet and bonuses are also increased by zero,i.e. ...

How to play slots?

Test your luck in slot games! You can do this during gameplay from the button in the upper right corner of the game or by opening the option...

Where can I see my Personal notes?

You can find the "Personal notes" button in the general information about the profile of a given player. It is located next to the button fo...

What is the "Calendar" bonus?

The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! It can be found in the "Bonuses" section und...

Where can I find a "Calendar" bonus?

The "Calendar Bonus" is a new type of reward accessible only to newly registered players! It is visible in the "Bonuses" section under the "...

Why can't I see the Calendar bonus?

The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! If your account is older and you have played...

How do I claim my "Calendar" bonus?

For each day of the calendar's active period, you will have a unique bonus that you can claim by clicking the"Claim" button at the bottom of...

How do Weekly Missions work?

Weekly Missions are challenges you can complete within 7 days to earn an additional bonus! They work on the same principle as Daily Missions...

Where can I find Weekly Missions?

You can find Weekly Missions by clicking the calendar button at the top left of the platform’s homepage. You’ll first see Daily Missions, an...

During what period are Weekly Missions active?

All Weekly Missions are active from Monday to Sunday of the current week. They are refreshed on Monday at the start of the new week. If you ...

When do I receive a reward from a Weekly Mission?

You receive the reward for a successfully completed Weekly Mission as soon as it is finished.IMPORTANT! Don’t forget to click the 'claim' bu...

If I finish a Weekly Mission early, will I get a new one?

You have a set number of Weekly Missions. If you complete your Weekly Mission early, a new mission will not appear in its place. Weekly Miss...

What types of advertisements are there in the game?

In the game, you can encounter several types of advertisements. They are divided into the following categories:Interstitial Ads - These are ...