Cursing and inappropriate content: Someone is cursing and is posting explicit content!

If you notice profanity, rude or offensive language, you may report this to us by using the "report flag button", which is located in the bo...

Terms and Conditions violations: I think someone is violating Terms and Conditions. What should I do?

We are taking any breaches of our Terms of Service and code of conduct very seriously.We will do our best to investigate such cases and take...

Report a player: How can I report a player?

We have improved our reporting system! After you hit the report flag, a new window will open where you can choose from a drop-down menu the ...

Inappropriate private messages: How do we handle private messages?

The global chat is closely monitored by our team. We actively search for players who violate our terms and conditions and if it is necessary...

Game Penalties

Account PenaltiesMultiaccounting is forbidden and if we find that a player has more than one account, we will permanently ban all but the hi...

How do we deal with the Transgression of the Rules and the General Conditions of the platform?

We do not impose sanctions without a reason. Any penalty in the game is due to a violation of our rules. We ask for your understanding in o...

Why am I muted?

We do not impose sanctions without a reason. Any penalty in the game is due to a violation of our rules. We ask for your understanding in o...

Why my access to the platform is blocked?

We do not impose sanctions without a reason. Any penalty in the game is due to a violation of our rules. We ask for your understanding in o...

How do I know if my friends are currently playing and which game are they playing?

Open your friends list by clicking the green button on the bottom of your personal profile. This will open your friends list. At the top of ...