The reward is less than announced: Why am I winning less than I should?

Make sure to check in which room you are playing and what are the entry fees and rewards before starting a game.When you start a game, the e...

Daily bonus: How can I take my daily bonus?

If you want to take your daily bonus you must:1. Open the side menu.2. Click on the button "Bonuses".or1. Click on the bag with ch...

Available bonus types: What type of bonuses are available?

Daily BonusThe daily bonus consists of 300 chips. If you take the bonus consequently for seven days, the chips will increase each time with ...

Bonus not received: I haven't received my bonus chips

The bonus chips are automatically added to your account. Sometimes it takes a few minutes to transfer them. We recommend that you refresh th...

Missing game prize: I do not see any chips added to my total balance after buying chips or winning a game!

Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...

Bonus distribution

Bonuses are distributed according to a random algorithm. The game offers plenty of opportunities to generate between 500 and 1000 free chips...

I won, but I do not receive the prize indicated in the room.

Most probably, the score of some of the players is equal at the end of a game. In this case, from now on the gain will be divided between th...

Where are the videos that give free tokens?

You can find the videos that give free chips and gems in the in-game store. The videos are at the very top of our bundles.

I won, but I do not receive the prize indicated in the game.

In this case, the gain will be split between the winners.Here is an example to illustrate the case:You play with 4 and the total gain amount...

Bonus for a Facebook friend: I invited a Facebook friend, but I didn't receive bonus chips!

You receive bonus chips for inviting a Facebook friend if:- Your friend is not already registered on VIP Tarot- Your friend plays on VIP Tar...

Promo code redeem: How to redeem my promo code?

To redeem your promo code:1. Open the in-game store and click on the "Percentage Card" button. 2. This will lead you to the Promo ...

Bonus video: I cannot watch a bonus video. How many times can I watch bonus videos?

The bonus for watching a video is only available on our app! The bonus box cannot be released if:- you have not updated our application;- ha...

Get a promo code: How do we get promo codes?

There are several ways to get a promotional code:1. If you win a tournament for which the advertised prizes are promotional codes;2. You wil...

I get the same bonus from the scratch card, the prizes are not distributed randomly.

The system distributes the bonus prizes of the scratch card in randomly and the daily prize depends only on your luck.

What is the "Calendar" bonus?

The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! It can be found in the "Bonuses" section und...

Where can I find a "Calendar" bonus?

The "Calendar Bonus" is a new type of reward accessible only to newly registered players! It is visible in the "Bonuses" section under the "...

Why can't I see the Calendar bonus?

The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! If your account is older and you have played...

How do I claim my "Calendar" bonus?

For each day of the calendar's active period, you will have a unique bonus that you can claim by clicking the"Claim" button at the bottom of...

Where can I see the bonus I received?

You can find the level-up bonus in the "bonus" section under the "levels" tab. In addition to this, you can also see the rewards waiting for...

Can the bonus expire if I don't collect it immediately?

No, the bonus will not expire. You can collect it when you want and when you need it.

Is it possible to collect multiple bonuses and redeem them all at once?

Yes, you can accumulate multiple bonuses and choose to collect them all at once whenever you prefer.

Invite a friend to the platform: How can I invite a friend to the platform?

To invite friends from Facebook, Twitter or send an invitation link to someone, you need to open your game profile and then click on the gre...

Invite a friend on web: How to invite a friend from a web browser?

In order to send an invitation link to someone, you need to open your game profile and then click on the green button at the very bottom. Th...

Free play: Can I play for free?

Yes, you can play for free by taking free chips from our daily bonuses and winning your games. - Winning games. Keep in mind that rooms wi...