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Balance Questions
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The reward is less than announced: Why am I winning less than I should?
Make sure to check in which room you are playing and what are the entry fees and rewards before starting a game.When you start a game, the e...
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Daily bonus: How can I take my daily bonus?
If you want to take your daily bonus you must:1. Open the side menu.2. Click on the button "Bonuses".or1. Click on the bag with ch...
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Available bonus types: What type of bonuses are available?
Daily BonusThe daily bonus consists of 300 chips. If you take the bonus consequently for seven days, the chips will increase each time with ...
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Bonus not received: I haven't received my bonus chips
The bonus chips are automatically added to your account. Sometimes it takes a few minutes to transfer them. We recommend that you refresh th...
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Missing game prize: I do not see any chips added to my total balance after buying chips or winning a game!
Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...
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Bonus distribution
Bonuses are distributed according to a random algorithm. The game offers plenty of opportunities to generate between 500 and 1000 free chips...
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I won, but I do not receive the prize indicated in the room.
Most probably, the score of some of the players is equal at the end of a game. In this case, from now on the gain will be divided between th...
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Where are the videos that give free tokens?
You can find the videos that give free chips and gems in the in-game store. The videos are at the very top of our bundles.
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I won, but I do not receive the prize indicated in the game.
In this case, the gain will be split between the winners.Here is an example to illustrate the case:You play with 4 and the total gain amount...
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