Hi, how can we help you?

I won, but I do not receive the prize indicated in the game.

Where can I find the items for profile personalisation?

How to set a photo uploaded to my gallery for a profile picture?

How to create a club?

What is the difference between a fighting and a social club?

If we have left a club, can we rejoin it?

How do I make a purchase through web?

Purchase on Android: How do I make a purchase through my Android phone?

Facebook purchase: How do I pay with Facebook?

Tournament types: What types of tournaments can I participate in and how?

Block a player: How to block someone in the game?

Unblock a player: How do I unblock someone I have already blocked?

Becoming VIP: How to become VIP?

VIP beneftits: What are the benefits of becoming VIP and what can I do as a non-VIP user?

VIP level meaning: What's the use of the VIP level, shown on my profile picture?

Game penalties for leaving: Do I lose chips if I leave a game in progress?

Slow gameplay: The game is too slow. Is there a way to improve performances?

Game interruptions and lost chips: The game stopped working and I lost my chips. Is there a way to get them back?

Registration benefits: Why should I register with the site?

Guest login: How do I log in as a guest?

Missing guest account: I entered as a guest on my mobile device, but now my account is missing.

The reward is less than announced: Why am I winning less than I should?

Daily bonus: How can I take my daily bonus?

Available bonus types: What type of bonuses are available?

Cursing and inappropriate content: Someone is cursing and is posting explicit content!

Terms and Conditions violations: I think someone is violating Terms and Conditions. What should I do?

Report a player: How can I report a player?

What is Happy Hour at VIP Tarot?

How does Happy Hour work?

When does Happy Hour take place?