Technical Problems
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I can't see my cards because of ads. What should I do?
This happens in very rare cases and is a purely technical problem that may be due to wrong data.If it happens to you, just rotate the screen...
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How do I know if my app has been updated to the latest version?
To find out if the VIP Games app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP Games i...
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The game is too slow. Is there a way to improve performance?
Before everything else please check your internet connection!1. Open the side menu.2. Click on the button "Settings".3. Change the "HD graph...
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Game interruptions and lost chips: The game stopped working and I lost my chips. Is there a way to get them back?
When the game is interrupted due to a technical problem on our end, your chips are automatically refunded and you should receive a system me...
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