Balance Questions
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I'm not getting my rewards for winning a game.
When playing any session you should know how much money will be added to your balance and how much will be deducted when starting a game.For...
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Why am I winning fewer chips than I should?
Make sure to check in which room you are playing in, and what the entry fees and rewards are before starting a game.When you start a game, t...
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I do not see any chips added to my total balance after buying chips or winning a game!
Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...
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Available bonus types: What types of bonuses are available?
Daily BonusThe daily bonus is a reward that gradually increases with every subsequent day the player logs in. It starts at 200 free chips th...
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What is the Level Up bonus?
The Level Up Bonus is a bonus that you can claim when you level up. The bonus can consist of free chips or gems. Until now, this bonus...
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Where can I see the bonus I received?
You can find the level-up bonus in the "bonus" section under the "levels" tab. In addition to this, you can also see the rewards waiting for...
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Can the bonus expire if I don't collect it immediately?
No, the bonus will not expire. You can collect it when you want and when you need it.
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Is it possible to collect multiple bonuses and redeem them all at once?
Yes, you can accumulate multiple bonuses and choose to collect them all at once whenever you prefer.
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