Tournament types: What types of tournaments can I participate in and how?

We have 2 types of Tournaments:1. Permanent Tournaments:Quick Tournament (for 8 players)Classic Tournament (for 16 players)Permanent tournam...

How to block someone in the game?

To block another player, follow these steps:1. Open other player's profile.2. Select the red button with a block symbol. Then you will see a...

Unblock a player: How do I unblock someone I have already blocked?

1. To remove a player from your list of blocked users, go to your profile.2. Click on the red button with the blocking symbol.3. Remove the ...

Donate chips/VIP/gems: How do I give chips / VIP / gems to a friend?

To offer chips, a VIP membership, or gems to another player,1. Go to their profile by clicking on their profile picture.2. Click on the "Don...

I invited friend, but I didn't receive bonus chips!

You receive bonus chips for inviting a Facebook friend if:Your friend is not already registered on VIP GamesYour friend plays on VIP Games u...

Games rules: Where can I read the rules of the different games?

In VIP Games we use standard tournament rules, that are described in detail:on our website: https://vipgames.com/rules/within the platform:C...

What are the leaderboard categories?

In VIP Games there are 5 kinds of leaderboards- "The Best" leaderboard is specific for each game. To see that leaderboard of the game you wa...

Why can't I block any more players?

You can block up to certain number of players. If you want to block more players, you can trade some gems for additional block places(slots)...

What chat options are available in VIP Games?

Public chat - this is the place where all VIP Games users who have a VIP subscription can hold discussions. Our team screens the public chat...

Can I use my chips, gems and VIP status in all games?

Yes, your balance is for the platform as a whole. Your chips, gems, and your VIP subscription are applied to, and usable for, every game on ...

What are the gifts for?

If you want to send a gift to a another player, keep in mind that the animated gifts have only visual value. They do not add to the player's...

I won a special tournament, but I didn't receive my reward. Why?

The prizes from the special tournaments are distributed within 48 hours after the tournament's end. We need this time to make a verification...

Which users show up on the list with online users at the bottom part of the lobby?

The users that appear on this list meet the following criteria: they have VIP status, profile photo, are online, and have reached 5th level....

Where can I find my notifications?

You can see your notifications in the drop-down menu, which opens when you click on the bell at the top-right corner of the platform. W...

Gems use: What can I use the gems for?

There are two in-game currencies - chips and gems. You can use the gems to get customization items from the in-game store. To go t...

Does blocking a player apply to custom games?

If you have blocked someone, and they create a game in the "Play with friends" room, you will be able to see that game and to join it. Howev...

Why can't I see the rooms created after I enter the Play with friends room?

Once you enter Play with friends room you will see all of the rooms that have been created up until that moment. New games won’t load automa...

What is the XP Booster used for?

With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...

I can't see my cards because of ads. What should I do?

This happens in very rare cases and is a purely technical problem that may be due to wrong data.If it happens to you, just rotate the screen...

Why am I no longer a VIP?

Each newly registered user in VIP Games receives one week of free VIP status. The VIP status has a period in which it can be used. Each VIP ...

Why can't I use all phrases during the game?

There are two types of phrases that can be used during a game. - Phrases that all users can use - Phrases available only to VIP users. If so...

How do I know if my app has been updated to the latest version?

To find out if the VIP Games app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP Games i...

How are the prizes from the Quick or Classic Tournament distributed among the winners?

In both tournaments, the teams who tank on first and second place receive a prize.In the Quick Tournament, the winners of the final round (1...

Why can't I write in global chat topics?

There are four cases in which you cannot write in the global chat:1. You don't have a VIP.Only users with VIP status can write in the global...

What is a moderator and what rights does he have?

A moderator is any user who has created a topic in the general chat. He has the following rights:- Can delete the messages of the participan...

How do I kick a user off my topic?

This can be done from the" Block "button, which is visible under each message in the global chat. This button is visible only by the creator...

How can I upload a photo in the chat?

You can send a photo in a chat by pressing the button as shown:This will give you the option to choose from the photos you have on your comp...

How do I change the global chat language?

In VIP Games, the general chat is multilingual. This means that it is divided into several chats by language:- English- German- French- Dutc...

How to remove the ads from the game?

The ads you see help us bring you more free content. We have also provided the ability to remove ads while having active VIP status. You can...

How to break the piggy bank?

To break the piggy bank, you must have reached the required number of chips,  visible in the bar under the piglet. Once this happe...

What is the piggy bank?

 FOR each entry fee you enter the game with, we ADD ADDITIONAL CHIPS, which we put into your piggy bank. When the piggy bank is full, y...

What is a Personal note?

Personal notes is a new option with which you can note your opinion about a particular player by creating a note in their profile. In it, yo...

Where can I see my Personal notes?

You can find the "Personal notes" button in the general information about the profile of a given player. It is located next to the button fo...

How many Personal notes can I make?

In the profile of every player, you can write up to 50 notes. Each one of them can be deleted at any time by you.

Does anyone else see my Personal notes?

Your personal notes in the profile of another player are visible only to you.Personal notes are not accessible in any way to the other playe...

Why can't I see banners and offers on the platform?

If you have an application or software that blocks ads activated, it may prevent the use of all functionalities on the platform! You mi...

Why do I lose points after leaving a game?

In order to be as fair as possible for everyone, when voluntarily leaving a game, points are deducted from the player's personal rating for ...

Where is the search engine?

To find the search option, go to the very bottom of the lobby and click on the Show more button.

Where can I find emojis, decks, tables and frames?

Global personalization items are now in your account so you can access them faster.In your account you can find:- Decks and table background...

Daily missions: what are they used for?

There are 2 daily missions and they are visible next to your avatar in the upper left corner of the screen. They are valid for 24 hours only...

I can't find the game menu. Where is the main menu?

The game menu is located in the upper left corner of the lobby. There you can find:General settingsYour personal data settingsThe Help secti...

Close friends: What happens when I mark someone as Close Friends and how can I mark а friend as a Close Friend?

When you mark a user as Close Friend you will get notifications to your mobile device every time he logs into VIP Games if you are not in th...

If I finish a Weekly Mission early, will I get a new one?

You have a set number of Weekly Missions. If you complete your Weekly Mission early, a new mission will not appear in its place. Weekly Miss...

When do I receive a reward from a Weekly Mission?

You receive the reward for a successfully completed Weekly Mission as soon as it is finished. IMPORTANT! Don’t forget to click the 'claim' b...

During what period are Weekly Missions active?

All Weekly Missions are active from Monday to Sunday of the current week. They are refreshed on Monday at the start of the new week. If you ...

Where can I find Weekly Missions?

You can find Weekly Missions by clicking the calendar button at the top left of the platform’s homepage. You’ll first see Daily Missions, an...

How do Weekly Missions work?

Weekly Missions are challenges you can complete within 7 days to earn an additional bonus! They work on the same principle as Daily Missions...

What types of advertisements are there in the game?

In the game, you can encounter several types of advertisements. They are divided into the following categories:Interstitial Ads - These are ...