Hi, how can we help you?

What are Shoutouts?

How do I send a "Shoutout" ?

What types of "Shoutout" s can I send?

How to play Rummy

How to play Scopa

How to play Chinchon

VIP Games Beginners’ Guide

What are Skippies?

Why do I need Skippies?

How can I use Skippies?

How to create a club?

What is the difference between a fighting and a social club?

If I leave a club, can I join back?

What are the Achievements?

What type of Achievements do we have?

I am an old user, what is my benefit from achievements?

Available bonus types: What types of bonuses are available?

What is the Level Up bonus?

Where can I see the bonus I received?

How to block someone in the game?

Unblock a player: How do I unblock someone I have already blocked?

Why can't I block any more players?

Do I lose chips if I leave a game before it's finished?

How can I invite a friend to play VIP Games?

Long turn time: Why is the turn time too long?

How do I change my username?

What's the use of the VIP level, shown on my profile picture?

How can I stop the notifications on my mobile device?

How do I log in as a guest?

Why should I register?

I forgot my password! How do I recover it?

I can't see my cards because of ads. What should I do?

How do I know if my app has been updated to the latest version?

The game is too slow. Is there a way to improve performance?

Tournament types: What types of tournaments can I participate in and how?

I won a special tournament, but I didn't receive my reward. Why?

How are the prizes from the Quick or Classic Tournament distributed among the winners?

Why is it better to have VIP than "NO Ads"?

What is "NO Ads"?

How to upgrade my subscription?

I bought something via the Apple App Store / Google Play but I have not received my purchases yet!

I bought something via PayPal but I have not received my purchase yet!

I bought something via Facebook but I have not received my purchases yet!

What is Donation Inventory?

Where can I find the donation packs?

How do I make a gift from my donation pack inventory?

What is Happy Hour at VIP Games?

How does Happy Hour work?

When does Happy Hour take place?