Hi, how can we help you?

How do Weekly Missions work?

Where can I find Weekly Missions?

During what period are Weekly Missions active?

I bought something via the Apple App Store / Google Play but I have not received my purchases yet!

I bought something via PayPal but I have not received my purchase yet!

I bought something via Facebook but I have not received my purchases yet!

Tournament types: What types of tournaments can I participate in and how?

How to block someone in the game?

Unblock a player: How do I unblock someone I have already blocked?

What are the benefits of becoming VIP and what can I do as a non-VIP user?

How to become VIP?

How do I change my username?

Do I lose chips if I leave a game before it's finished?

The game is too slow. Is there a way to improve performance?

Game interruptions and lost chips: The game stopped working and I lost my chips. Is there a way to get them back?

How do I log in as a guest?

Why should I register?

I forgot my password! How do I recover it?

Why is it better to have VIP than Premium?

What is Premium?

How to upgrade my subscription?

I'm not getting my rewards for winning a game.

Why am I winning fewer chips than I should?

I do not see any chips added to my total balance after buying chips or winning a game!

Someone is cursing/posting explicit content! What can I do?

I think someone is violating the Terms and Conditions. What should I do?

Report a player: How can I report a player?

How to play Rummy

How to play Scopa

How to play Chinchon

What is Happy Hour at VIP Games?

How does Happy Hour work?

When does Happy Hour take place?

How to create a club?

What is the difference between a fighting and a social club?

If I leave a club, can I join back?

What are the Achievements?

What type of Achievements do we have?

I am an old user, what is my benefit from achievements?