Why am I winning fewer chips than I should?

Make sure to check in which room you are playing in, and what the entry fees and rewards are before starting a game.When you start a game, t...

I do not see any chips added to my total balance after buying chips or winning a game!

Sometimes the amount of chips in your in-game balance is not immediately updated. To see the updated value after the game, please open your ...

Available bonus types: What types of bonuses are available?

Daily BonusThe daily bonus is a reward that gradually increases with every subsequent day the player logs in. It starts at 200 free chips th...

How can I take my daily bonus?

If you want to take your daily bonus you must:1. Open the side menu.2. Click on the "Bonuses" button.or1. Click on the button "Collect" on t...

Where can I see the Level up bonus I received?

Upon raising a certain level, you will see your bonus in the "Bonuses" section, which is located on the homepage of the platform! There you ...

Can the Level up bonus expire if I don't collect it immediately?

If you didn't claim the Level-up Bonus immediately after leveling up, your reward is not lost! The button will be active until you press it ...

Is it possible to collect multiple bonuses and redeem them all at once?

 Yes, in case you have several uploaded levels for which you have not claimed your bonus, then your system saves them and they remain a...

What is the Level Up bonus?

This is a bonus you get when you level up in the game. After passing a certain level you get bonus chips and/or diamonds.This bonus is visib...

What are the Achievements?

This is a way to mark important moments in your progress as a player in VIP Okey.Unlike daily challenges, which reset every 12 hours, achiev...

What type of Achievements do we have?

There are 4 types of achievements that cover different categories:Progress. These are the achievements that are unlocked as you play. They w...

I am an old user, what is my benefit from achievements?

Any user who is already registered on the platform and has played for their progress will be rewarded for it. Our system automatically recog...

Why can't I see the Calendar bonus?

The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! If your account is older and you have played...

Where can I find a "Calendar" bonus?

The "Calendar Bonus" is a new type of reward accessible only to newly registered players! It is visible in the "Bonuses" section under the "...

What is the "Calendar" bonus?

The "Calendar" Bonus is a new type of reward available exclusively to newly registered players! It can be found in the "Bonuses" section und...