I bought something via the Apple App Store / Google Play but I have not received my purchases yet!

When you encounter a problem with a purchase, please make sure to follow these steps:1. Try toa disconnect from the game by using the "Logou...

I bought something via PayPal but I have not received my purchase yet!

When you encounter a problem with a purchase, please make sure to follow these steps:1. Check your email and you will find an invoice from t...

I bought something via Facebook but I have not received my purchases yet!

When you encounter a problem with a purchase, please make sure to follow these steps:1. Check your email and you will find an invoice from F...

Missed promo offer: I saw a promotional offer, but I missed it - how can I see it again?

The promotional offers are displayed at random. If you see an offer that you want to take advantage of, do not worry! You will certainly see...

How do I make a purchase through my Android phone?

To make a purchase through our mobile app, you must:- Enter our in-game store;- Choose the package you want to buy.When you do this, a messa...

How do I pay with a card?

Quick, easy, and convenient, our secured card payment method allows you to buy a VIP Subscription, Chips, or Gems online without registratio...

How do I pay with PayPal?

PayPal is a method which allows you to make a purchase with a credit card.This is one of the most secured payment systems in the world. When...

How do I pay with Facebook?

In order to make a Facebook payment, you have to play from your Facebook profile in the Facebook platform.Click on the in-game store and cho...

What is a verification payment?

Some of the payment methods need a verification payment as a confirmation for your payment information. This is the first payment you make a...

How does the subscription for VIP status work?

Our subscription for VIP status allows you to make the subscription for VIP once and after that you will get charged automatically each mont...

How to subscribe for VIP?

In order to make a subscription, you will need to enter the in-game store and click on the VIP tab. There you will see all available subscri...

How to cancel my subscription?

All of your subscriptions are managed entirely and only by you.When you are in the platform store in the "VIP" section, under the "NO Ads" a...

Does my VIP subscription erase the VIP status I already have?

The VIP subscription doesn’t erase the old VIP you have. If you already have VIP status and you subscribe, the new VIP will add up on the ol...

What is a Stamp Card?

The stamp card is a new bonus on the platform. To claim the bonus, the player must collect all 5 stamps. You can find the stamps in the "Sto...

How does the Stamp work?

With each purchase a stamp is generated on the player's account. The player needs five stamps to claim the bonus.Note: The purchase amount d...

After I get the bonus, will another 5 Stamps appear that I have to collect for the bonus?

For the time being, you only have one chance to get this bonus.

How many Stamps do I have to collect to get the bonus?

You have to get 5 Stamps to get the bonus. The first Stamp is a free gift from us.

How much time do I have to collect these 5 Stamps?

You have а time limit to make the purchases and collect the bonus. Please check the timer at the top of the Stamp menu, so you don't miss ge...