How do I change my username?

To change your username:1. Open your profile.2. Then click on the pencil icon on the right.Change your username and click on the "Save Chang...

What's the use of the VIP level, shown on my profile picture?

The VIP level, which you see on your profile picture, is not related to your game experience. This level changes correspondingly to the amou...

How can I stop the notifications on my mobile device?

If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you must:1 ....

When and how do I level up?

Leveling up is based on the number of experience points any player gains from games against other players.To check how many points you have ...

Where can I check my statistics?

You can check your statistics for each game you play in your profile. They show your wins, losses and withdrawals.You have to play at least ...

How can I upload a photo in the chat?

You can send a photo in a chat by pressing the button as shown:This will give you the option to choose from the photos you have on your comp...

How do I kick a user off my topic?

This can be done from the" Block "button, which is visible under each message in the global chat. This button is visible only by the creator...

What is a moderator and what rights does he have?

A moderator is any user who has created a topic in the general chat. He has the following rights:- Can delete the messages of the participan...

Why can't I write in global chat topics?

There are four cases in which you cannot write in the global chat:1. You don't have a VIP.Only users with VIP status can write in the global...

Can I use my chips, gems and VIP status in all games?

Yes, your balance is for the platform as a whole. Your chips, gems, and your VIP subscription are applied to, and usable for, every game on ...

What are the gifts for?

If you want to send a gift to a another player, keep in mind that the animated gifts have only visual value. They do not add to the player's...

Which users show up on the list with online users at the bottom part of the lobby?

The users that appear on this list meet the following criteria: they have VIP status, profile photo, are online, and have reached 5th level....

Where can I find my notifications?

You can see your notifications in the drop-down menu, which opens when you click on the bell at the top-right corner of the platform.When yo...

Gems use: What can I use the gems for?

There are two in-game currencies - chips and gems.You can use the gems to get customization items from the in-game store In your profile.You...

Does blocking a player apply to the games in "Play with friends" room?

If you have blocked someone, and they create a game in the "Play with friends" room, you will be able to see that game and to join it.Howeve...

Why can't I see the rooms created after I enter the "Play with friends" room?

Once you enter the "Play with friends" room you will see all of the rooms that have been created up until that moment. New games won’t load ...

What is the XP Booster used for?

With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...

Why can't I use all phrases during the game?

There are two types of phrases that can be used during a game.- Phrases that all users can use- Phrases available only to VIP users.If some ...

How do I know if my app has been updated to the latest version?

To find out if the VIP Okey app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP Okey in ...

How to block someone in the game?

To block another player, follow these steps:1. Open other player's profile.2. Select the red button with a block symbol. Then you will see a...

Unblock a player: How do I unblock someone I have already blocked?

1. To remove a player from your list of blocked users, go to your profile.2. Click on the red button with the blocking symbol.3. Remove the ...

Receive chips: How do I get chips?

You can get chips on VIP Okey in several different ways.Buy chips from our in-game store.Play and win a game.Enjoy the many daily bonuses.In...

Donate chips/VIP/gems: How do I give chips / VIP / gems to a friend?

To offer chips, a VIP membership, or gems to another player,1. Go to their profile by clicking on their profile picture.2. Click on the ...

I invited friend, but I didn't receive bonus chips!

You receive bonus chips for inviting a Facebook friend if:1.Your friend is not already registered on VIP Okey.2. Your friend plays on VIP Ok...

What are the leaderboard categories?

In VIP Okey there are 5 kinds of leaderboards- "The Best" leaderboard is specific for each game. To see that leaderboard of the game you wan...

Why can't I block any more players?

You can block up to certain number of players. If you want to block more players, you can trade some gems for additional block places(slots)...

What chat options are available on VIP Okey?

Public chat - this is the place where all VIP Okey users who have a VIP subscription can hold discussions. Our team monitors the public chat...

What is a Re-Registration Bonus and How do I get it?

Before we activate the VIP Okey app, you can make the pre-request to automatically download the game! Re-registration will bring you a bonus...

I won a special tournament, but I didn't receive my reward. Why?

The prizes from the special tournaments are distributed within 48 hours after the tournament's end. We need this time to make a verification...

Tournament types: What types of tournaments can I participate in and how?

Special TournamentsThey are open to an unlimited number of players, and start at a predetermined date and time. The goal in this type of tou...

What are VIP Okey tournaments?

In VIP Okay, there is a Special Tournament that takes place only on a certain day and time. The games for which we organize Special Tourname...

How can I participate tournament?

In VIP Okay, there is a Special Tournament that takes place only on a certain day and time. The games for which we organize Special Tourname...

How can I participate Classic Okey tournament?

In VIP Okay, there is a Special Tournament that takes place only on a certain day and time. To participate in a Classic Okay tournament, you...

How can I participate 101 Okey tournament?

In VIP Okay, there is a Special Tournament that takes place only on a certain day and time. To participate in a 101 Okay tournament, you nee...