How to block someone in the game?

To block another player, follow these steps:1. Open the other player's profile.2. Select the red button with a block symbol. Then you will s...

How do I unblock someone I have already blocked?

To remove a player from your list with blocked users:1. Go to your profile.2. Click on the red button with the blocking symbol.3. Remove the...

How do I get chips?

You can get chips on VIP Hokm in several different ways.1. Buy chips from our in-game store.2. Play and win a game.3. Enjoy the many daily b...

How can I gift chips /VIP/gems to a friend?

To offer chips, a VIP membership or gems to another player:1. Go to their profile by clicking on their profile picture.2. Click on the "...

I invited a Facebook friend, but I didn't receive bonus chips!

You receive bonus chips for inviting a Facebook friend if:- Your friend is not already registered on VIP Hokm.- Your friend plays on VIP Hok...

Where can I read the rules of the different games?

In VIP Hokm we use standard tournament rules, that are described in details within the platform.Click on the three horizontal lines (menu bu...

What are the leaderboard categories?

In VIP Hokm there are 5 kinds of leaderboards- "The Best" leaderboard is specific for each game. To see that leaderboard of the ga...

What types of tournaments can I participate in and how?

We have 2 types of Tournaments:1. Regular Tournaments:Quick Tournament (for 8 players)Classic Tournament (for 16 players)The regular tournam...

Why can't I block any more players?

You can block up to certain number of players. If you want to block more players, you can trade some gems for additional block places(slots)...

Does blocking a player applies to the "Join VIP Sessions" room?

If you have blocked someone, and they create a game in the "Join VIP Sessions" room, you will be able to see that game and to join...

What chat options are available in VIP Hokm ?

Global chat - this is the place where all VIP Hokm users who have VIP membership can hold discussions. Our team checks the global chat regul...

Can I use my chips, gems and VIP membership in all games?

Your balance is general for the platform and you can use your chips, gems and VIP in all games.

What are the gifts for?

If you want to send a gift to another player, keep in mind that the animated gifts have only visual value. They do not add up to the player'...

I can't write in some of the topics in the global chat. Why?

Admin topics can be locked. You can recognize a locked topic by the text written in a brighter font in the message entry box:"This topi...

I won a special tournament, but I didn't receive my reward. Why?

The prizes from the tournaments are distributed within 48 hours after the tournament's end. We need this time to make a verification of the ...

Which users show up on the list with online users at the bottom part of the lobby?

The users that appear on this list meet the following criteria: they have VIP status, profile photo, are online, and have reached 5th level....

Where can I find my notifications?

You can see your notifications in the drop-down menu, which opens when you click on the bell at the top-right corner of the platform. When y...

What can I use the gems for?

There are two in-game currencies - chips and gems.You can use the gems to get customization items from the in-game store.You can access the ...

How to redeem my promo code?

To redeem your promo code:1. Open the in-game store and click on the "Percentage Card" button. 2. This will lead you to the Promo ...

Why can't I see the rooms created after I enter the "Join VIP Sessions" Room?

Once you enter "Join VIP Sessions" Room you will see all of the rooms that have been created up until that moment. New games won’t load auto...

What is the XP Booster used for?

With its help, you can increase the experience you gain while playing games! This means that now you can level up much faster!The XP Booster...

How do I know if my app has been updated to the latest version?

To find out if the VIP Hokm app you're using works with the latest version available:1. Open the Google Play / App Store2. Type VIP Hokm in ...

I can't see my cards because of ads. What should I do?

This happens in very rare cases and is a purely technical problem that may be due to wrong data.If it happens to you, just rotate the screen...

Why am I no longer a VIP?

Each newly registered user in VIP Hokm receives one week of free VIP status.The VIP status has a period in which it can be used. Each VIP us...

Why can't I use all phrases during the game?

There are two types of phrases that can be used during a game.- Phrases that all users can use- Phrases available only to VIP users.If some ...

How are the prizes from the Quick or Classic Tournament distributed among the winners?

In both tournaments, the teams who tank on first and second place receive a prize.In the Quick Tournament, the winners of the final round (1...