Do I lose chips if I leave a game before it's finished?

When you leave a game, you lose the entrance fee you paid to play.

The game is too slow. Is there a way to improve performances?

Before everything else please check your internet connection!1. Open the side menu.2. Click on the button "Settings".3. Change the...

The game stopped working and I lost my chips. Is there a way to get them back?

When the game is interrupted due to a technical problem on our end, your chips are automatically refunded and you should receive a system me...

How can I invite a friend to play VIP Hokm?

Enter VIP Hokm, open the main menu and choose the “Friends” button.Then you will see a screen where you will get a list of your online and o...

How can I invite a friend to play with me?

You can invite your friends to join your game in the "Join VIP Sessions" room.1. Enter the "Join VIP Sessions" room of t...

Turn time is too long.

If you prefer to play at a faster pace, we suggest you play in the "Join VIP Sessions" room.When you create a game, you may custom...

Why are some of the rooms locked?

As you play our games, you will gain experience and level up. Different play modes maintain certain level requirements that must be reached ...

How to invite a friend to join your game?

You can invite your friends to join your game in the "Join VIP Sessions" room.1. Enter the "Join VIP Sessions" room of t...

How to create a private room?

To host a private room follow this steps:1. Go to the "Join VIP Sessions" room.2. Click on the button "Host a game".3. E...

How to invite a friend from the mobile application?

To invite a friend to VIP Hokm:1. Open the side menu.2. Select the button "Friends". - If you click on the “Share” button on the l...

How to invite a friend from a web browser?

To invite a friend to VIP Hokm:1. Open the side menu.2. Select the button "Friends". When you click on the “Share” button on the l...

How can you rate the game of your partner?

On the game end screen, you will be able to rate your partner’s game easily and send him a friend invitation if you want to. Your ratings do...

Can I start a new game with the same players I just played with?

When you see the end screen after the game is over and you want to make a new one with the same players, you should click on the green butto...

How do I know how many experience points I get after each game?

After the end of each game you play, you will see an end screen that tells you exactly how much points you earn. In addition to the points y...

How can I set a minimum level for the players who enter my games?

If you would like to set a minimum level for the games you play, we suggest you make a game in the "Join VIP Sessions" room!You’ll...

What is the main menu option "Dealer deck" used for?

By turning on the option "Dealer Deck", you can play with decks other than the default one not only in the "Join VIP Sessions...

Can I play for free?

In addition to purchasing, you can increase the number of chips you have by:- Winning games. Keep in mind that rooms with higher stakes give...

How can I play in a room with a bigger or smaller bet?

Each game has from one to four possible matchmaking rooms in which you can play (Beginners, Advanced, Professionals and Masters).Each of the...

Can I host a game with different rules?

If you want to change some of the rules by which a game is played, you can do so by hosting a game in our "Join VIP Sessions" Room...

The game stopped and I couldn't finish it! What happens to my bet?

If you have server or other technical issues on our part, you will receive a message informing you of them. Once the cause has been removed,...

Why can't I rate after the game?

The rate a player option is only active in games where you play with a partner.If you're playing a game for two or a game where you don't ha...