Account Questions
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What are the benefits of becoming VIP and what can I do as a non-VIP user?
The privileges for all non-VIP users are:- Play in our tournaments - Reply to private messages- Play with friends- Daily chips- Liking profi...
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How to become VIP?
You can become VIP in several ways:- By purchasing a VIP membership in the in-game store.- By leveling up: when you level up, you get prizes...
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How to change my username?
To change your username: 1. Open your profile. 2. Then click on the pencil icon on the right.Change your username and click on the "Sav...
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What's the use of the VIP level, shown on my profile picture?
The VIP level, which you see on your profile picture is not related to your game experience. This level changes correspondingly to the amoun...
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How can I stop the notifications on my mobile device?
If you want to stop the notifications that you receive every time when someone pm's you, likes your profile or sends you a gift you must:1 ....
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Where can I check my statistics?
You can check your statistics for each game you play in your profile. They show your wins, losses and withdrawals.You have to play at least ...
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When and how do I level up?
The next level is reached based on accumulated experience from played games. Upon reaching a certain number of points, you go to the next le...
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How do I get а card deck?
To get your own card deck, you must:1. Enter the VIP Hokm in-game store.2. Select the button as shown on the picture bellow.3. Select the bu...
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How do I get а table background?
To put a different background on your table, you must:1. Enter the VIP Hokm in-game store.2. Select the button as shown on the picture bello...
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How do I get аn account frame?
To place a new frame on your account, you must:1. Enter the VIP Hokm in-game store.2. Select the button as shown on the picture bellow.3. Se...
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How many login methods can I add to my account?
You can add any login method that you want or all of them at once, regardless of how you have created your account in the begining.
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How can I reset my game statistics?
Open the tab for Statistics in your profile. Next to each game there is a button as shown on the picture bellow.If you click on it, you will...
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I have logged out of my account and can not return! What should I do?
In case you have logged out of your account by accident and you don't know how to return, do not worry! That doesn't mean that you have lost...
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How do I know if I logged in with the wrong account?
In case you logged out of your account and came back, but the things you had (level, chips, VIP, cards, etc.) have changed or disappeared, i...
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How do I delete my account?
If you want your account to be deleted, you need to write to us at privacy@viphokm.com from the email with which you have registered in the ...